Housing Support Specialist

4 weeks ago

Manchester, United Kingdom Nacro Full time

Job Overview

Nacro is a national Social Justice Charity with over 50 years of experience in changing lives, building stronger communities, and working with stakeholders towards reducing crime.

We are seeking a skilled Housing Support Specialist to join our team in Manchester, where you will play a vital role in delivering our Community Accommodation Support service (CAS).

About the Role

As a Housing Support Specialist, you will be responsible for managing a caseload of Residents and properties in your allocated area, providing flexible and holistic support to help them achieve their goals.

You will work closely with our Residents to develop person-centred Support and Safety Plans, providing weekly support sessions to help them achieve their objectives and aspirations.

Key Responsibilities

  • Support clients to comply with the requirements of their HDC/Bail conditions.
  • Produce realistic and achievable Support Plans to include accessing and using housing and accommodation services to support move on to longer term accommodation.
  • Ensure that all Support Plans and Risk Assessments are unique, inclusive, and person-centred.
  • Provide weekly support to Residents to engage with their support plan and contribute to the achievement of their objectives and aspirations.
  • Support Residents to access Housing Benefit in the first instance to ensure that their tenancy is not put at risk with escalating rent arrears.
  • Manage properties within your area of responsibility to ensure they are being maintained to Decent Homes Standard by reporting repairs, and replacing furniture and equipment as required.
  • Undertake basic cleaning tasks as required.

What We Expect From You

  • Ability to develop person-centred support and move on plans.
  • Understanding of safeguarding.
  • Ability to work with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).
  • Flexibility to travel within your allocated area for training and team meetings and be flexible to cover other local patches as required.
  • Familiarity with computer-based packages.

What You Can Expect From Us

  • A dynamic and supportive team who delivers results for the people we support every day.
  • The opportunity to work flexibly within the community as this role allows you to plan your own workload of support sessions and property visits.
  • A commitment to helping you learn and develop your career.
  • Excellent benefits including a great annual leave entitlement, an occupational sick pay scheme which exceeds statutory requirements, cycle-to-work scheme, and many more.

Language

The working language for this role is English.

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