Housing Option Officer's

5 months ago

Manchester, United Kingdom RSR Housing Full time

RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience.

RSR Housing are currently recruiting on behalf of our client based in Manchester for x2 Housing Option Officers.

The main purpose of this role is to contribute towards the efficient and effective management of the Housing Options Service through various channels including the promotion and maintenance of excellent standards of customer service based on service provision.

This is a full time, temporary ongoing role, offering a pay rate of £16.57 per hour.

**Main Duties**:

- Support and contribute to the provision of an efficient, effective and responsive housing advice by providing a service, both face to face and by telephone, on housing advice and homelessness issues with day to day queries.
- Manage a caseload between 30 - 80 cases active at any one time, facilitating customer meetings, face to face support and assistance, answering general queries or signposting to appropriate resources.
- Liaise with accommodation providers to arrange suitable offers of accommodation across a range of tenures, including temporary accommodation, and to complete all related paperwork for example, housing benefit forms.
- Review ongoing casework, providing assistance for interventions and preventions of homelessness through various support channels and relationships.
- Provide information on a comprehensive range of housing options
- To liaise with Housing Strategy to ensure that requests for reviews are dealt within a timely manner as required by section 202 of the Housing Act.

**Essential Requirements**:

- Excellent written and verbal communication skills. Experience in dealing with customers in a range of environments, dealing with conflict and difficult situations.
- Previous Experience in dealing with vulnerable customers and customers who may display challenging and disagreeable behaviour.
- Up to date knowledge of issues that affect vulnerable people and available solutions.
- Extensive knowledge and experience of the Housing Act 1996 part 6 and part 7 and of the Homelessness Act 2002.
- Knowledge of safeguarding procedures and responsibilities, understanding the need to safeguard and promote the welfare of children and vulnerable adults is priority.

**If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us We have a “Refer A Friend” bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed**

Red Snapper Housing is a member of the Red Snapper Group.

The Red Snapper Recruitment Group is an equal opportunities employer.

Recruitment Team

  • Housing Options Officer

    1 month ago

    Manchester, United Kingdom Reed Full time

    Job Title: Accommodation and Housing OfficerWe are seeking a highly motivated and experienced Accommodation and Housing Officer to join our team at Bolton Council. This is a fantastic opportunity to work with vulnerable customers and make a real difference in their lives.About the Role:The successful candidate will be responsible for delivering high-quality...

  • Housing Options Officer

    1 month ago

    Manchester, United Kingdom Reed Full time

    Job Title: Accommodation and Housing OfficerWe are seeking a highly motivated and experienced Accommodation and Housing Officer to join our team at Bolton Council. This is a fantastic opportunity to work with vulnerable customers and make a real difference in their lives.About the Role:The successful candidate will be responsible for delivering high-quality...

  • Housing Officer

    5 months ago

    Manchester, United Kingdom Cromwood Housing Full time

    At Cromwood Housing we provide vital housing services to save the lives of people who are homeless, sleeping rough, seeking asylum and fleeing domestic abuse. Our purpose is to remain one of the leading providers of social housing to the local authorities in London and Greater Manchester. Cromwood is seeking a Housing Officer to be the main point of...

  • Housing Options Advisor

    2 weeks ago

    Manchester, United Kingdom Reed Full time

    Job Opportunity: Housing Options OfficerWe are seeking a skilled and dedicated Housing Options Officer to join our team at Bolton Council. This is a temporary full-time role for 2-3 months, with the possibility of extension.About the RoleThe successful candidate will be responsible for delivering high-quality housing options and advice to homeless households...

  • Housing Options Specialist

    2 weeks ago

    Manchester, United Kingdom Reed Full time

    Job Title: Accommodation and Housing OfficerWe are seeking a skilled and dedicated individual to join our team as an Accommodation and Housing Officer. This is a fantastic opportunity to make a real difference in the lives of vulnerable individuals and families.About the Role:As an Accommodation and Housing Officer, you will be responsible for delivering...

  • Housing Options Specialist

    2 weeks ago

    Manchester, United Kingdom Reed Full time

    Job Title: Accommodation and Housing OfficerWe are seeking a skilled and dedicated individual to join our team as an Accommodation and Housing Officer. This is a fantastic opportunity to make a real difference in the lives of vulnerable individuals and families.About the Role:As an Accommodation and Housing Officer, you will be responsible for delivering...

  • Housing Options Specialist

    4 weeks ago

    Manchester, United Kingdom Reed Full time

    Job Title: Accommodation and Housing OfficerWe are seeking a skilled and dedicated individual to join our team as an Accommodation and Housing Officer. This is a fantastic opportunity to make a real difference in the lives of vulnerable individuals and families.About the Role:As an Accommodation and Housing Officer, you will be responsible for delivering...

  • Housing Options Specialist

    4 weeks ago

    Manchester, United Kingdom Reed Full time

    Job Title: Accommodation and Housing OfficerWe are seeking a skilled and dedicated individual to join our team as an Accommodation and Housing Officer. This is a fantastic opportunity to make a real difference in the lives of vulnerable individuals and families.About the Role:As an Accommodation and Housing Officer, you will be responsible for delivering...

  • Housing Options Specialist

    2 weeks ago

    Manchester, United Kingdom Reed Full time

    We are seeking a skilled Housing Options Specialist to join our team at Bolton Council. This is a full-time temporary role for the next 2-3 months, with the possibility of extension.The successful candidate will be responsible for delivering high-quality housing options and advice to homeless households and others in housing need. This will involve assisting...

  • Housing Options Specialist

    3 weeks ago

    Manchester, United Kingdom Reed Full time

    Job Title: Accommodation and Housing OfficerWe are seeking a skilled and dedicated individual to join our team as an Accommodation and Housing Officer. This is a fantastic opportunity to make a real difference in the lives of vulnerable individuals and families.About the Role:This is a full-time temporary role for the next 2-3 months, with the possibility of...

  • Housing Options Specialist

    3 weeks ago

    Manchester, United Kingdom Reed Full time

    Job Title: Accommodation and Housing OfficerWe are seeking a skilled and dedicated individual to join our team as an Accommodation and Housing Officer. This is a fantastic opportunity to make a real difference in the lives of vulnerable individuals and families.About the Role:This is a full-time temporary role for the next 2-3 months, with the possibility of...

  • Neighbourhood Housing Officer

    5 months ago

    Greater Manchester, United Kingdom Cromwood Housing Full time

    Cromwood Housing specialise in **ABEN** and Temporary Accommodation providing an array of property services to a selection of Local Authorities, the Home Office, landlords and tenants. We play a key role in helping to prevent homelessness in Manchester. Currently we are looking for an experienced **Neighbourhood Housing Officer** to manage a portfolio of...

  • Housing Officer

    4 weeks ago

    Manchester, United Kingdom Southway Housing Trust Full time

    About the RoleWe are seeking a skilled Rent & Service Charge Officer to join our team at Southway Housing Trust. As a key member of our community-based housing organisation, you will play a vital role in providing high-quality services to our customers and neighbourhoods.Key ResponsibilitiesManage rent and service charge collections, ensuring timely and...

  • Housing Officer

    4 weeks ago

    Manchester, United Kingdom Southway Housing Trust Full time

    About the RoleWe are seeking a skilled Rent & Service Charge Officer to join our team at Southway Housing Trust. As a key member of our community-based housing organisation, you will play a vital role in providing high-quality services to our customers and neighbourhoods.Key ResponsibilitiesManage rent and service charge collections, ensuring timely and...

  • Neighbourhood Services Manager

    2 months ago

    Manchester, United Kingdom Great Places Housing Group Full time

    Senior Housing Officer – South Region Our Neighbourhoods Team is growing... Do you want to work for an ethical organisation that empowers its colleagues and customers; provides a competitive salary; recognises your efforts AND encourages you to grow? Are you a person who wants to make a difference and build a career where what you do matters? If your...

  • Housing Compliance Officer

    5 months ago

    Manchester, United Kingdom VSPG Housing Full time

    **Overview**: As a Housing Compliance Officer, you will play a crucial role in ensuring that our private rented and social housing properties comply with all relevant regulations and standards. Based in Manchester, you will work closely with property management teams to maintain high levels of compliance, ensuring the safety, security, and quality of our...

  • Digital Inclusion Officer

    2 weeks ago

    Manchester, United Kingdom Wythenshawe Community Housing Group Full time

    Wythenshawe Community Housing Group (WCHG) is leading the way to help customers and communities become digitally included.This is a new role that will support existing work but also develop new initiatives to ramp up our efforts and impact in this arena.We're excited to share that there's a fantastic project underway to support our local communities...

  • Housing Solutions Officer's

    4 months ago

    Manchester, United Kingdom RSR Housing Full time

    RSR is a public safety, Housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR Housing are currently recruiting on behalf of our client based in Manchester for Housing...

  • Housing Officer

    5 months ago

    Manchester, United Kingdom Golden Lane Housing Limited Full time

    Would you like to work for an organisation that has been providing homes for people with a learning disability or autism for the last 25 years? Do you have the drive to make a difference and work for an organisation which makes a real difference to the lives of people with a learning disability or autism? Do you want to be a part of a team which offers...

  • Housing Officer

    3 weeks ago

    Manchester, United Kingdom CV-Library Full time

    Housing Officer Manchester/Salford Perm Our client is currently recruiting for an experienced Housing Officer to join their team in Manchester Responsibilities of the Housing Officer will include: Respond to general enquiries by tenants and leaseholders relating to the terms and conditions of their agreements To minimise voids and manage turnaround...