Bank Care Home Receptionist

2 months ago

Harlow, Essex, United Kingdom Excelcare Holdings Full time
Job Description

We are seeking a highly organized and friendly Receptionist to join our team at Excelcare Holdings. As a Receptionist, you will be the first point of contact for all visitors to our care home, providing a warm welcome and ensuring that everyone is greeted with a positive impression.

About the Role:

  • Ensure all visitors sign in and out.
  • Answer all telephone calls and ensure that messages are delivered in a timely manner or calls are transferred to the relevant person.
  • Deal with incoming and outgoing post.
  • Ensure the reception area is always kept neat and tidy.
  • Work closely with the Home Manager and Administrator to ensure the home is stocked with stationery required.
  • Recording and reporting on the homes daily and weekly updates as advised by the Home Manager.
  • The role also includes promoting the home, conducting show arounds, and supporting the with any recruitment of new team members.

Requirements:

  • A positive, can-do approach.
  • Excellent communication skills.
  • Good IT skills – Word, Excel and Powerpoint.
  • Attention to detail.
  • Previous experience in a customer-facing or reception role.

What We Offer:

  • 28 Days holiday including bank holidays.
  • Free on-site parking.
  • Enhancement to pay on bank holidays.
  • Refer a Friend Scheme rewarding £500 for every person you refer.
  • DBS certificate paid by Excelcare.
  • Comprehensive induction programme.
  • Funded qualifications via the apprenticeship programme (where required).
  • Employee of the month - £100 for outstanding contribution.
  • Team appreciation week.

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