Bank Care Home Receptionist
4 weeks ago
We are seeking a friendly and efficient receptionist to join our team at Abbot Care Home in Harlow, Essex. As a receptionist, you will be the first point of contact for all visitors to the care home, providing a warm welcome and ensuring that everyone signs in and out.
Key responsibilities include:
- Answering all telephone calls and delivering messages in a timely manner or transferring calls to the relevant person.
- Dealing with incoming and outgoing post.
- Ensuring the reception area is always kept neat and tidy.
- Working closely with the Home Manager and Administrator to ensure the home is stocked with stationery required.
- Recording and reporting on the home's daily and weekly updates as advised by the Home Manager.
- Promoting the home, conducting show arounds, and supporting with any recruitment of new team members.
Requirements:
- A positive, can-do approach.
- Excellent communication skills.
- Good IT skills – Word, Excel, and PowerPoint.
- Attention to detail.
- Previous experience in a customer-facing or reception role.
We offer:
- 28 days' holiday including bank holidays.
- Free on-site parking.
- Enhancement to pay on bank holidays.
- Refer a Friend Scheme rewarding £500 for every person you refer.
- DBS certificate paid by Excelcare.
- Comprehensive induction programme.
- Funded qualifications via the apprenticeship programme (where required).
- Employee of the month – £100 for outstanding contribution.
- Team appreciation week.
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