Bank Care Home Receptionist

4 weeks ago


Harlow, Essex, United Kingdom Excelcare Holdings Full time
Job Title: Bank Care Home Receptionist

We are seeking a friendly and efficient receptionist to join our team at Abbot Care Home in Harlow, Essex. As a receptionist, you will be the first point of contact for all visitors to the care home, providing a warm welcome and ensuring that everyone signs in and out.

Key responsibilities include:

  • Answering all telephone calls and delivering messages in a timely manner or transferring calls to the relevant person.
  • Dealing with incoming and outgoing post.
  • Ensuring the reception area is always kept neat and tidy.
  • Working closely with the Home Manager and Administrator to ensure the home is stocked with stationery required.
  • Recording and reporting on the home's daily and weekly updates as advised by the Home Manager.
  • Promoting the home, conducting show arounds, and supporting with any recruitment of new team members.

Requirements:

  • A positive, can-do approach.
  • Excellent communication skills.
  • Good IT skills – Word, Excel, and PowerPoint.
  • Attention to detail.
  • Previous experience in a customer-facing or reception role.

We offer:

  • 28 days' holiday including bank holidays.
  • Free on-site parking.
  • Enhancement to pay on bank holidays.
  • Refer a Friend Scheme rewarding £500 for every person you refer.
  • DBS certificate paid by Excelcare.
  • Comprehensive induction programme.
  • Funded qualifications via the apprenticeship programme (where required).
  • Employee of the month – £100 for outstanding contribution.
  • Team appreciation week.


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