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Fraud Prevention Specialist

1 month ago

London, Greater London, United Kingdom Awin Full time
About the Role

We are seeking a highly skilled Fraud Prevention Specialist to join our team at Awin. As a key member of our organization, you will play a critical role in driving and executing the development and implementation of robust anti-fraud procedures.

Key Responsibilities
  • Conduct thorough reviews of new publisher registrations and communications to ensure compliance and authenticity.
  • Perform regular audits during the publisher lifecycle to identify and address any anomalies.
  • Monitor and analyze publisher payments on Awin and ShareASale platforms to identify and prevent fraudulent activity.
  • Develop and implement comprehensive fraud detection and prevention measures and tools.
  • Maintain detailed records of fraud management activities and sanctions, and effectively communicate findings to relevant stakeholders.
  • Conduct extensive investigations of publisher activities and documentation to inform decision-making.
  • Collaborate with team members and stakeholders to enhance processes, tools, and quality of operations continuously.
  • Provide expert advice and training to internal and external partners on fraud prevention, detection, and resolution strategies.
Requirements
  • At least 2 years' experience in customer service and/or fraud investigations.
  • Relevant experience in an online setting, with familiarity with digital platforms and e-commerce environments.
  • Excellent client service skills, with a track record of proactivity and a proven ability to enhance client performance.
  • Strong time management skills and the flexibility to adapt to changing circumstances and challenges.
  • Ability to manage multiple projects simultaneously in a fast-paced setting, demonstrating efficiency and effectiveness.
  • Strong drive to take ownership of tasks and accepts full accountability for the quality and outcomes of their own work.
  • Positive team player with a strong team orientation and a demonstrated 'can-do' attitude.
  • Demonstrated skill in using the MS Office suite, especially MS Excel and Power BI.
  • Initial experience with, and a keen interest in, managing and developing AI/ML/LLM systems for anomaly detection.
  • Working knowledge of SimilarWeb, Tableau, and Asana is highly favourable.
  • Fluency in English is mandatory, with knowledge of German being an advantageous plus.
About Awin

Awin is a dynamic, social, and inclusive company that values diversity and inclusion. We are committed to creating a workplace culture that is welcoming and supportive of all employees. We offer a range of benefits, including a flexible four-day workweek, remote working allowance, and access to our extensive training suite, Awin Academy.

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity to join our team at Awin.