Senior Fraud Prevention Specialist

4 weeks ago


London, Greater London, United Kingdom Capital On Tap Full time
Capital On Tap: Enhancing Global Fraud Prevention

This is a Hybrid role, with the Fraud team working from our London (Shoreditch) Offices 3 days per week. As our business continues to scale globally, we are seeking an experienced fraud leader to enhance our global fraud team. The role will have full responsibility for all fraud prevention controls and processes across the business, as well as ownership of all fraud metrics and losses globally.

Key Responsibilities:
  • Leading and developing our global strategy to protect customers from fraud and reduce fraud losses across the business.
  • Leading the fraud team in tackling all aspects of fraud across all channels, including card fraud, 1st party fraud, application fraud, account takeover fraud, and internal fraud.
  • Designing and implementing changes to vendors, systems, and processes to reduce fraud risk as we improve our product and offer new features to customers.
  • Ensuring fraud cases are externally reported through the correct channels and liaising with law enforcement as required on investigations.
Requirements:
  • Proven fraud experience in a senior role.
  • Strong knowledge of relevant fraud typologies and experience in designing and delivering fraud prevention strategies end-to-end.
  • Customer-centric approach to fraud prevention, balancing the needs of a fast-growing customer base against the need to protect the business.
  • Experience working with third-party fraud vendors and with building rules in a decision engine tool.
What We Offer:
  • Private Healthcare including dental and opticians services through Vitality.
  • Worldwide travel insurance through Vitality.
  • Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical).
  • Salary Sacrifice Pension Scheme up to 7% match.
  • 28 days holiday (plus bank holidays).
  • Enhanced Parental Leave.
  • Cycle to Work Scheme.
  • Season Ticket Loan.
  • Dog Friendly Offices.


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