Fintech Fraud Prevention Specialist
2 weeks ago
Fraud and Chargeback Operations Specialist
About The Role
We are seeking a seasoned fraud prevention specialist to join our team at TPN Recruitment. As a key member of our operations team, you will be responsible for detecting and preventing fraudulent activities within our fintech platform.
Key Responsibilities
- Analyzing transaction data to identify potential financial crimes and implementing effective prevention measures.
- Collaborating with risk management and legal teams to develop strategies to combat financial fraud and chargebacks.
- Staying up-to-date with the latest fraud trends, techniques, and technologies to ensure our prevention measures remain effective.
- Implementing fraud prevention tools and systems to monitor and detect potential fraudulent transactions in real-time.
- Developing and maintaining relationships with external partners to share information and collaborate on fraud prevention efforts.
- Reviewing and assessing chargeback claims to determine their validity and taking appropriate action.
- Preparing and maintaining detailed reports and documentation related to fraud investigations and chargeback cases.
- Training and educating employees on fraud prevention best practices and procedures.
Requirements
- Experience with chargebacks, transaction monitoring, Authorised Push Payment (APP) fraud, and Faster Payments Service (FPS)
- In-depth knowledge and understanding of performing client money reconciliations and building reconciliation processes
- Experience managing technical or operational change processes
- Excellent Microsoft Excel skills
- Ability to engage and present to other teams and senior stakeholders to resolve queries/operational issues
Working Arrangements
This is a London-based opportunity with one day a week remote working.
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