Customer Service Representative
1 week ago
We are seeking a highly skilled CUSTOMER SERVICE REPRESENTATIVE to join our team at MacArthur Recruitment. As a key member of our operations, you will be responsible for delivering exceptional customer service and support to our clients.
The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment. With a focus on building strong relationships with clients and colleagues alike, this role offers a unique opportunity for personal and professional growth.
In this challenging yet rewarding role, you will:
- Provide exceptional customer service and support to internal and external clients
- Process sales orders, track shipments, and resolve any issues that may arise
- Collaborate with internal teams to ensure seamless order fulfillment and customer satisfaction
- Maintain accurate records and reports, ensuring data integrity and compliance
If you are a motivated and results-driven individual with a passion for delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Prioritize and process sales orders efficiently, ensuring timely delivery and resolution of any issues
- Communicate effectively with customers, both internally and externally, to address their queries and concerns
- Work closely with internal teams to optimize order fulfillment and customer satisfaction
- Analyze and resolve any discrepancies or errors in sales orders and customer communications
What We Offer:
- A competitive salary of up to £22,695, based on experience
- Ongoing training and development opportunities to enhance your skills and career prospects
- A dynamic and supportive team environment, promoting collaboration and continuous improvement
- A comprehensive benefits package, including pension and other perks
- A 36.25-hour working week, Monday to Friday, with regular breaks and time off
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