Sales Support Specialist

5 days ago


Wigton, Cumbria, United Kingdom MacArthur Recruitment Full time £22,695
About the Role

As a sales support specialist, you will be responsible for supporting the sales team by providing exceptional customer service and administrative support.

Key Responsibilities:

  • Prioritizing and accurately inputting and scheduling orders/replacements, spare parts and point of sale, which are received via telephone, e-mail, and post, in line with the customer service procedures manual
  • Answering enquires from all internal and external customers via telephone, e-mail, letter and fax and post
  • Advising and confirming customer deliveries through our booking in procedure
  • Controlling, investigating and actioning credits/overcharges relating to designated area
  • Providing aftersales support
  • Working with internal and external departments and stakeholders

The ideal candidate will have excellent communication and organisational skills, with the ability to work well under pressure and meet deadlines.

Estimated Salary: £22,695 per annum



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