Support Advisor

20 hours ago

Wigton, Cumbria, United Kingdom MacArthur Recruitment Full time £22,695

**Role Summary:**

We are recruiting for a Customer Service Adviser to join our team. The ideal candidate will have excellent communication skills and be able to work independently in a fast-paced environment.

**Key Tasks:**

  • To provide excellent customer service via phone, email, and other communication channels.
  • To prioritize and accurately input and schedule orders/replacements, spare parts, and point of sale.
  • To answer enquiries from all internal and external customers.

**What You Will Gain:**

  • A competitive salary of up to £22,695 per annum, depending on experience.
  • Opportunities for career advancement.
  • A supportive and dynamic work environment.
  • 25 hours per week, Monday to Friday, with 2 x 15-minute paid breaks and 45 minutes unpaid break for lunch.
  • 23 days holiday plus bank holidays.
  • Subsidised staff canteen.

**Essential Skills:**

  • Experience working in a similar customer-facing role.
  • Comfortable working with computers and in-house systems.
  • Strong MS Office skills.
  • Good general administration skills.
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