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Housing Management Specialist
1 month ago
We are seeking a skilled Housing Officer to join our Tenancy Management team at Bernicia. As a key member of our team, you will be responsible for delivering excellent housing management services to our customers.
About the Role:As a Housing Officer, you will be responsible for:
- Managing tenancies and neighbourhoods to ensure excellent customer service
- Dealing with anti-social behaviour and other tenancy-related issues
- Allocating and letting properties to customers
- Managing empty properties and conducting customer viewings and welcome visits
- Managing income and customer involvement, empowerment, and inclusion
- Providing tenant liaison and support
To be successful in this role, you will need to have:
- Knowledge and experience of all aspects of housing management
- Excellent communication and customer service skills
- Ability to work effectively in a team and adapt to change
We offer a range of benefits, including:
- 28 days annual leave + bank holidays
- Working from home opportunities
- Discounts on shopping, groceries, holidays, and days out through our Bernicia Own Benefits platform
- Generous pension scheme
Bernicia is a leading provider of housing services, committed to helping people in need of housing. We believe that a good home makes lots of other things possible, so we provide great homes and services that do just that.
We are an equal opportunities employer and welcome applications from all qualified candidates. A full clean driving licence and use of a vehicle for work purposes are required. This post may be subject to an enhanced DBS check.
