Housing Services Manager

4 weeks ago


Ashington, Northumberland, United Kingdom Bernicia Full time
About the Role:

We are seeking a strategic thinker to lead the effective management and recovery of rental income, ensuring the sustainability of our housing operations.

As a Housing Services Manager, you will develop and implement innovative strategies to enhance income collection processes, engage with tenants and colleagues, and support timely payments.

You will also be responsible for managing service charges, working closely with our finance team to ensure accurate calculations, communication, and review, aligning with tenant expectations and regulatory standards.

About You:
  • You should possess a robust mix of leadership skills, financial acumen, and a deep commitment to tenant engagement.
The Benefits:
  • 28 days annual leave (+ bank holidays)
  • Working from home up to 2 days a week, if relevant to your role
  • Make big savings on day-to-day expenses with discounts on shopping, groceries, holidays, and days out through our Bernicia Own Benefits platform
  • Generous pension scheme
About Bernicia:
  • We're all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that.

This post will be subject to an enhanced DBS check.

Please note you will be required to drive for business and hold a current and valid driving licence.



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