Customer Support Specialist
5 days ago
As a key member of our Customer Success team, you will be responsible for providing exceptional support to our customers. We are looking for a highly motivated and enthusiastic individual who is passionate about delighting customers and helping small businesses succeed.
About Iwoca Ltd
Iwoca Ltd is a leading fintech company that provides fast and flexible finance solutions to small businesses. Our mission is to empower entrepreneurs and business owners to achieve their goals by providing them with the funding they need, when they need it.
Job Description
We are seeking a skilled Customer Support Specialist to join our team. The ideal candidate will have excellent communication skills, a passion for customer service, and the ability to work in a fast-paced environment. As a Customer Support Specialist, you will be responsible for:
- Providing exceptional customer service via phone, email, and chat
- Assisting customers with account queries and issues
- Helping customers complete their applications
- Liaising with other teams to resolve customer issues
- Identifying opportunities to improve our processes and services
Requirements
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- A passion for customer service and helping others
- The ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving skills and attention to detail
- The ability to work collaboratively as part of a team
Benefits
We offer a range of benefits to support your career development and well-being, including:
- Competitive salary: £25,000 - £30,000 per annum
- 20 days' annual leave, plus bank holidays
- Opportunities for career progression and professional development
- Flexible working hours and remote working options
- A fun and dynamic work environment with regular social events
-
Specialist Support Professional
3 weeks ago
Leeds, Leeds, United Kingdom Beacon Support Full timeBeacon Support Ltd. is a dynamic organization dedicated to providing specialist support services. As a Specialist Support Professional, you will play a vital role in assisting Higher Education students with disabilities and mental health conditions through one-to-one support.About the Role:You will work closely with students to encourage coping strategies,...
-
Customer Support Specialist
3 weeks ago
Leeds, Leeds, United Kingdom Page Personnel Sales Full timeAbout the RoleWe are seeking an experienced Customer Support Specialist to join our team in a global Financial Services company. Our company is committed to responsibly, securely, and safely connecting millions of people with their assets. As a key member of our team, you will provide exceptional support and solutions to customers, maintain client databases,...
-
UK Customer Support Specialist
2 weeks ago
Leeds, Leeds, United Kingdom Hubstaff Full timeCustomer Support Specialist Job DescriptionWe are seeking a highly skilled Customer Support Specialist to join our team in the UK. This role involves handling customer inquiries, resolving issues, and providing information about our products and services.Key ResponsibilitiesRespond to customer inquiries via phone, email, and live chat in a timely and...
-
Temporary Customer Support Specialist
3 weeks ago
Leeds, Leeds, United Kingdom Page Personnel Sales Full timeJob Description: As a Temporary Customer Support Specialist with Page Personnel Sales, you will be responsible for providing top-notch customer service and support to our clients in the Financial Services industry.Your Day-to-Day:- Respond to customer inquiries and resolve their queries efficiently- Conduct verification checks and escalate issues when...
-
Purchasing Support Specialist
16 hours ago
Leeds, Leeds, United Kingdom Rhodar Specialist Enabling Works Full timeRhodar Specialist Enabling Works is seeking a Purchasing Support Specialist to join our team in Leeds.Salary: £25,000-£30,000 per annum.We are a market leader in the asbestos removal, demolition, and land remediation industries, offering a range of services to major corporations.As a Purchasing Support Specialist, you will provide administrative support to...
-
Administrative Assistant
2 days ago
Leeds, Leeds, United Kingdom Rhodar Specialist Enabling Works Full time £22,500Are you a highly motivated individual looking for a challenging role in administration?We are seeking an experienced Temporary Junior Administrator to join our team at Rhodar Specialist Enabling Works, based in Leeds.About the RoleThis is a temporary position initially for 6 months with potential to go permanent after this. As a Junior Administrator, you...
-
Customer Service Support Specialist
2 weeks ago
Leeds, Leeds, United Kingdom Office Angels Full timeCompany OverviewThe Office Angels team is looking for a skilled Customer Service Support Specialist to join our dynamic team. As a Temporary Customer Experience Associate, you will play a vital role in providing exceptional customer service and support to our clients' customers.About the RoleWe are seeking a highly motivated and friendly individual with...
-
Corporate Law Support Specialist
2 days ago
Leeds, Leeds, United Kingdom Law Support Ltd Full timeLaw Support Ltd: An Exciting Opportunity for a Results-Oriented ProfessionalWe are seeking a highly skilled Corporate Law Support Specialist to join our Property team in Leeds. As a key member of the team, you will deliver high-quality secretarial support on a wide range of legal services.The successful candidate will have previous experience as a corporate...
-
Customer Support and Solutions Specialist
2 weeks ago
Leeds, Leeds, United Kingdom Michael Page (UK) Full timeAmbitious individuals who want to launch or advance their career in financial services can apply for this exciting role at Michael Page (UK).We offer an attractive estimated salary of £28,000 - £32,000 per annum, depending on experience.About the RoleAs a Customer Support and Solutions Specialist, you will be responsible for providing exceptional support...
-
Specialist Learning Support Practitioner
3 weeks ago
Leeds, Leeds, United Kingdom Send Inclusion Support Full timeJob Title: Specialist Learning Support Practitioner (Autism, Dyslexia)We are seeking a compassionate and experienced Specialist Learning Support Practitioner to work closely with a young person who requires tailored support to overcome challenges associated with Autism and Dyslexia.About Us: We are committed to providing exceptional, personalised support to...
-
Customer Experience Specialist
4 weeks ago
Leeds, Leeds, United Kingdom Qoria Full timeCareer Opportunity: Customer Experience Specialist">We are seeking an experienced Customer Experience Specialist to join our team at Qoria. As a Customer Experience Specialist, you will play a crucial role in ensuring that our customers achieve their desired outcomes by providing ongoing support and guidance.">About the Role:">">Develop strong relationships...
-
Customer Support Director
16 hours ago
Leeds, Leeds, United Kingdom Fruition IT Resources Limited Full timeJob OverviewFruition IT Resources Limited, a well-established tech-first business, is embarking on a complete technical transformation.We are seeking an experienced CUSTOMER SUPPORT DIRECTOR to join this journey and lead the overall customer experience on our bespoke software platform.The successful candidate will champion the rebranding efforts in this...
-
IT Support Specialist
3 weeks ago
Leeds, Leeds, United Kingdom Arbor Education Full timeWe are seeking a highly skilled IT Support Specialist to join our team at Arbor Education. As an IT Support Specialist, you will play a critical role in ensuring the seamless operation of our technology systems and providing exceptional support to our customers.Key responsibilities include:Providing technical assistance to customers via calls and...
-
Office-Based Customer Support
2 weeks ago
Leeds, Leeds, United Kingdom Page Personnel Sales Full timeAbout the RoleWe are currently seeking a highly motivated Customer Support Specialist to join our team at Page Personnel Sales in Leeds. This is a permanent position that offers a competitive salary and a range of benefits.Your Key ResponsibilitiesAs a Customer Support Specialist, you will be responsible for handling customer enquiries via telephone and...
-
Exceptional Customer Support
3 weeks ago
Leeds, Leeds, United Kingdom HSBC Full timeAbout the RoleThis is an exciting opportunity to join our mortgage team as a customer service specialist. In this role, you will be responsible for engaging with customers over the telephone, using your strong verbal skills to build meaningful relationships.
-
Customer Support Specialist
1 day ago
Leeds, Leeds, United Kingdom CV-Library Full timeA world leader in thermal management solutions, Airedale is a global organisation committed to engineering a cleaner, healthier world. With over 50 years' experience, we provide efficient, flexible end-to-end cooling solutions that work smarter, not harder, to deliver more cooling for less power.We're looking for an enthusiastic Administrator to join our...
-
Disability Support Coach
3 weeks ago
Leeds, Leeds, United Kingdom Beacon Support Full timeWe are seeking an experienced professional to join our team as a Disability Support Coach. This rewarding role involves working with Higher Education students who require specialist support due to disabilities or mental health conditions.About the Job:You will provide individualized support to help students overcome challenges and achieve their academic...
-
Customer Experience Specialist
4 weeks ago
Leeds, Leeds, United Kingdom Novuna Full timeWe are seeking an exceptional Customer Experience Specialist to join our award-winning team at Novuna. As a key member of our Customer Service department, you will play a vital role in delivering outstanding customer experiences and ensuring that our customers feel valued and supported.Located in the UK, this full-time position offers a competitive...
-
Customer Partnership Specialist
3 weeks ago
Leeds, Leeds, United Kingdom OneMedicalGroup Full timeAbout the JobWe are seeking a highly skilled Customer Partnership Specialist to join our team in the North of the United Kingdom. As an Account Manager, you will play a critical role in driving customer satisfaction and retention by proactively addressing needs, resolving issues, and providing high-quality support.Your key responsibilities will include...
-
Customer Service Specialist
1 month ago
Leeds, Leeds, United Kingdom Adecco UK Limited Full timeJob Title: Customer Service SpecialistJob Summary: Adecco UK Limited is seeking a skilled Customer Service Specialist to support their Customer Service Operations team. The ideal candidate will possess experience in customer services, managing a high volume of calls, and provide accurate and timely information to customers regarding their investment shares...