Customer Duty Leader

4 days ago


Nottingham, Nottingham, United Kingdom Capital One - UK Full time

About the Role:

We are looking for a seasoned Customer Duty Leader to lead our consumer duty governance initiatives. The ideal candidate will have a good understanding of customers, customer regulation and Consumer Duty.

As a Customer Duty Leader, you will play a key role in overseeing governance within customer-focused forums, ensuring we are focusing on key areas as a business. You will also support the facilitation of key Consumer Duty governance committees.

This is a permanent role based in our Nottingham offices, with a hybrid working model that offers flexibility to work from home.



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