Customer Experience Leader

7 days ago


Nottingham, Nottingham, United Kingdom M&S Full time

About This Role

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We are seeking a highly motivated and experienced professional to join our team as a Lead Area Supervisor. This is an exciting opportunity to drive business growth and deliver results in our retail store, while shaping the future of M&S.

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Responsibilities

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  • Develop and implement effective strategies to drive business growth and profitability.">
  • Manage and motivate a high-performing team to deliver exceptional customer service and sales results.">
  • Ensure compliance with health and safety regulations and maintain a safe working environment.">
  • Drive visual merchandising standards and create an engaging shopping experience for customers.">
  • Analyze data and insights to identify opportunities for improvement and drive business growth.">
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Requirements

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To succeed in this role, you should have:

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  • A strong track record of driving business growth and delivering results in a fast-paced retail environment.">
  • Excellent leadership and communication skills.">
  • Good knowledge of commercial, visual, operational, and people processes and systems.">
  • Able to analyze data and insights to identify opportunities for improvement.">
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Salary

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We offer a competitive salary of £52,000 - £62,000 per annum, depending on experience and qualifications.

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Benefits

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Our benefits package includes a comprehensive pension scheme, life insurance, and a range of employee discounts and perks.



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