Customer Experience Leader
7 days ago
About This Role
">We are seeking a highly motivated and experienced professional to join our team as a Lead Area Supervisor. This is an exciting opportunity to drive business growth and deliver results in our retail store, while shaping the future of M&S.
">Responsibilities
">- ">
- Develop and implement effective strategies to drive business growth and profitability.">
- Manage and motivate a high-performing team to deliver exceptional customer service and sales results.">
- Ensure compliance with health and safety regulations and maintain a safe working environment.">
- Drive visual merchandising standards and create an engaging shopping experience for customers.">
- Analyze data and insights to identify opportunities for improvement and drive business growth.">
Requirements
">To succeed in this role, you should have:
">- ">
- A strong track record of driving business growth and delivering results in a fast-paced retail environment.">
- Excellent leadership and communication skills.">
- Good knowledge of commercial, visual, operational, and people processes and systems.">
- Able to analyze data and insights to identify opportunities for improvement.">
Salary
">We offer a competitive salary of £52,000 - £62,000 per annum, depending on experience and qualifications.
">Benefits
">Our benefits package includes a comprehensive pension scheme, life insurance, and a range of employee discounts and perks.
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