
Risk Manager
7 hours ago
Job Title: Risk Manager - Consumer Duty Specialist
About Us:
Capital One (Europe) plc is building a leading information-based technology company, driven by ingenuity, simplicity, and humanity to banking. We are committed to diversity in the workplace and partner with organisations including the Women in Finance Charter, Stonewall, and upReach to promote diversity and inclusion.
Job Description:
We have an exciting opportunity for a skilled Risk Manager - Consumer Duty Specialist to join our team based in Nottingham. As a key member of our Consumer Duty and Customer Outcome Testing team, you will play a pivotal role in creating a well-rounded customer view, highlighting key themes and issues, and reporting to senior stakeholders.
Your Key Responsibilities:
- Review insights from multiple sources, including customer journey testing, and highlight key themes and issues.
- Analyse qualitative and quantitative data to summarise findings into key insights.
- Set approaches to size risks and identify key risk exposures.
- Make recommendations involving several different types of risk.
- Seek to understand insights generated by the Customer Outcome Testing team.
What We Offer:
- A permanent position with a competitive salary range of £60,000 - £80,000 per annum, depending on experience, and a hybrid working model.
- Flexibility to work from our offices and from home, with a focus on collaboration and connection.
- High performers are rewarded with diverse career progression and access to training programmes.
- Immediate access to core benefits, including a pension scheme, bonus, generous holiday entitlement, and private medical insurance.
- Flexible benefits available, including season-ticket loans, cycle to work scheme, and enhanced parental leave.
- Open-plan workspaces and accessible facilities designed to inspire and support you.
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