Safeguarding Customer Welfare Leader
1 week ago
We're seeking a seasoned leader to spearhead our efforts in safeguarding vulnerable customers at E.ON Next.
This role is pivotal in driving social value and ensuring fairness in our operations.
Main Responsibilities- Strategic Leadership
- Spearhead initiatives to protect and uplift vulnerable customers, balancing commercial sustainability with empathetic approaches.
- Collaborate with cross-functional teams to drive continuous improvement in customer journeys and risk mitigation strategies.
- Compassionate yet Commercial Approach
- Develop tailored debt recovery strategies that prioritize vulnerable customers' needs while achieving commercially sustainable outcomes.
- Fostering a Supportive Team Culture
- Guide the Affordability & Vulnerability team with purpose, aligning plans with strategic objectives.
- Collaborative Partnerships
- Promote meaningful collaborations with charities and organizations to enhance services for vulnerable customers.
- Pioneering Change
- Advocate for policy improvements to better serve vulnerable customers and drive innovation within the organization.
Our ideal candidate will possess significant experience in vulnerability or debt-focused areas, strong leadership skills, and a deep understanding of regulatory obligations.
The successful candidate will be located in Nottingham, with occasional travel to other sites as required. Our company offers a competitive salary of £70,000 - £80,000 per annum, flexible hybrid working arrangements, and an excellent benefits package, including 26 days' holiday plus bank holidays, a generous pension scheme, and exciting opportunities for professional growth and development.
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Residential Care Leader
1 week ago
Nottingham, Nottingham, United Kingdom Ruddington Manor Care Centre Full timeBecome a Part of Our Care TeamRuddington Manor Care Centre in Wilford, Nottingham, is looking for a highly skilled and motivated individual to join our team as a Team Leader. As a Team Leader, you will be responsible for promoting and safeguarding the welfare of adults, ensuring their needs are met, and their rights are respected.We require:Medication...
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Academic Leader
1 week ago
Nottingham, Nottingham, United Kingdom Farnborough Spencer Academy Full timeCompany OverviewFarnborough Spencer Academy is a dynamic and supportive learning community that fosters a culture of excellence. Our core purpose is to ensure that everyone feels proud to be part of our academy.We believe in the potential of every individual and strive to provide high-quality teaching and learning experiences that inspire and challenge our...
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Health Services Leader
2 days ago
Nottingham, Nottingham, United Kingdom Leicestershire County Council Full timeWe are seeking an experienced Health Services Leader to join our team. In this role, you will lead by developing service strategies and customer-focused propositions that prioritise service user voices, while fostering a culture of continual improvement and organisational excellence.You will be responsible for making a meaningful difference in the lives of...
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Customer Success Strategist
3 weeks ago
Nottingham, Nottingham, United Kingdom Kerridge Commercial Systems Full timeAbout the Role:We're seeking a skilled Customer Success Strategist to join our team at Kerridge Commercial Systems, a market leader in trading and financial software. The successful candidate will drive customer success outcomes in their region, increasing renewal rates, reducing churn, and influencing future lifetime value through higher product adoption...
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Nottingham, Nottingham, United Kingdom Clarus Education Ltd Full time £65,000Campus Director RoleAs a key member of the senior management team, the Campus Director will provide effective management of academic operations on campus. This includes academic interviews, resources, and processes that underpin student engagement, retention, and completion, as well as student performance and well-being.This is a senior management role,...
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Child Welfare Specialist
6 days ago
Nottingham, Nottingham, United Kingdom Tripod Partners Full timeJob DescriptionTripod Partners seeks a skilled Child Protection Social Worker to join our team. This role requires experience in long-term child protection teams and care proceedings.The successful candidate will be responsible for monitoring, coordinating, and reviewing plans for complex cases. Key skills and qualifications include:Qualified Social Work...
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Nottingham, Nottingham, United Kingdom Nottingham Community Housing Association Full timeTransforming Customer ExperienceWe are seeking an exceptional Customer Engagement Manager to lead our team in delivering outstanding customer service. Nottingham Community Housing Association is passionate about putting our customers at the heart of everything we do.About UsWe strive to make a positive difference in the lives of our customers and...
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Senior Computer Science Department Head
3 weeks ago
Nottingham, Nottingham, United Kingdom undisclosed Full timeAbout the RoleWe are seeking a visionary and passionate leader to take on the role of Head of Computer Science at our undisclosed academy. The successful candidate will work closely with the Senior Leadership Team to drive the strategic vision of the school and lead the development of the Computer Science department.As a senior educator, you will be...
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Customer Experience Leader
3 weeks ago
Nottingham, Nottingham, United Kingdom Nottingham Community Housing Association Full timeCustomer Engagement Manager RoleWe are passionate about listening to our customers and using their feedback to improve the way we do things. NCHA's Mission: To deliver exceptional customer service by putting our customers at the heart of everything we do.Key Responsibilities:Lead a team of specialists who make sure the voice of the customer is heard across...
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Site Operations Manager
1 month ago
Nottingham, Nottingham, United Kingdom Healthy Careers Full timeSite Operations ManagerWe are seeking a driven and diligent Site Operations Manager to head up and lead our innovative manufacturing plant. This critical role will help the business achieve production and sales targets safely and within budget, while contributing to the company's years of success by improving day-to-day operations and ensuring compliance...
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Customer Service Team Leader
3 weeks ago
Nottingham, Nottingham, United Kingdom Domestic & General Service GmbH Full timeUnlock Your Potential as a Sales and People LeaderWe are currently seeking an experienced Sales and People Leader to join our Inbound Sales Team as a Contact Centre Team Leader. As a key member of our team, you will be responsible for leading and developing a high-performing team to achieve outstanding results.About the RoleThis is an exciting opportunity...
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Visionary Adult Social Care Leader
1 week ago
Nottingham, Nottingham, United Kingdom Mynottinghamnews Full timeAdult Social Care Director OpportunityNottingham City Council is seeking an ambitious leader to strategically guide and manage adult social care services, enhance health and wellbeing across the city, and foster a customer-focused environment.The ideal candidate will champion innovative partnership approaches to address complex community needs and transform...
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Senior Academic Leader
3 weeks ago
Nottingham, Nottingham, United Kingdom Clarus Education Ltd Full time £65,000Job Title: Campus Director Higher Education Senior ManagementJob Summary:We are seeking a highly experienced and skilled Campus Director to join our team at Clarus Education Ltd. The successful candidate will be responsible for providing effective management of academic operations on campus, including academic interviews, resources, and processes that...
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Early Years Practitioner
1 month ago
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Deputy Year Group Leader
1 week ago
Nottingham, Nottingham, United Kingdom LTF Recruitment Ltd. Full timeJob Title: Deputy Year Group LeaderSalary: £35,000 - £45,000 per annumAbout the Role:The successful candidate will provide all-round support across a multitude of areas for students within their year cohort. This includes ensuring adherence to child protection policies and safeguarding procedures, monitoring bullying incidents, and enforcing appropriate...
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Accommodation Office Team Leader
1 month ago
Nottingham, Nottingham, United Kingdom Rank Group Full timeUnlock Your Potential as a Team LeaderAs a Team Leader at Rank Group, you will play a pivotal role in driving the success of our Food and Beverage operations. Your leadership skills will inspire a high-performing team to deliver exceptional customer experiences, exceeding expectations at every touchpoint.Key ResponsibilitiesLead a team of professionals to...
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Veterinary Care Leader for a Nottingham Clinic
2 weeks ago
Nottingham, Nottingham, United Kingdom GLG Vets Full timeWe are seeking a dedicated Veterinary Care Leader to join our team at GLG Vets in Nottingham. This exciting opportunity offers the chance to provide top-quality veterinary care and treatment to a variety of animals.Key ResponsibilitiesProviding Expert Care: Deliver high-standard veterinary care and treatment to animals, including routine check-ups,...
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Nottingham, Nottingham, United Kingdom Nottingham City Council Full timeJoin a Council that Delivers with PurposeAbout Us:We're Nottingham City Council, a forward-thinking organisation dedicated to improving the lives of our citizens. Our mission is to deliver high-quality services, foster a culture of excellence, and drive innovation in adult social care.Job Summary:We're seeking an exceptional Director of Adult Social Care and...
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Deputy Store Leader
3 weeks ago
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Administrative Assistant Role
1 week ago
Nottingham, Nottingham, United Kingdom Creative Education Trust Full timeThe role of Administrative Assistant is to provide administrative services and support across the school, ensuring operations are maintained in an effective and efficient manner. This will include helping to manage our student helpdesk and ensuring pupils gain access to support services throughout the school day including first aid.We are looking for...