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Switchboard/Admissions Coordinator

2 months ago

West Bromwich, Sandwell, United Kingdom Sandwell College Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our Admissions team as a Switchboard/Admissions Officer. This is a part-time position that requires excellent communication and interpersonal skills.

Key Responsibilities
  • Manage switchboard and reception duties, ensuring a professional and welcoming experience for students and visitors.
  • Process and track applications from point of entry to registration, working closely with curriculum areas to coordinate interviews and other administrative tasks.
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Assist with finance processing, including payment processing and reconciliation.
  • Perform other administrative duties as required, such as managing post and maintaining accurate records.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with students, staff, and external partners.
  • Highly organized and detail-oriented, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to work productively in a fast-paced environment, with a strong focus on customer service and satisfaction.
  • Basic computer skills, including proficiency in Microsoft Office and other administrative software.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
Benefits
  • Competitive salary and benefits package, including annual leave entitlements and pension scheme.
  • Opportunities for career development and progression, including training and professional development programs.
  • Recognition for outstanding performance and contributions to the team.
  • Access to on-site facilities, including gym and wellness programs.
  • Discounted rates on services and products, including cycle to work scheme and travel discounts.