Public Sector Rent Collection Professional

6 days ago


Rugby, Warwickshire, United Kingdom Spinwell Full time
Rugby Based Housing Management Role

We are currently recruiting for an Income Officer to join our team in Rugby, working 4 days a week in our office. This role offers a unique blend of office and remote work, making it perfect for those who value flexibility.

About the Role:

  • This is a temporary position lasting 3 months with the possibility of extension.
  • The salary for this position is £23.33 per hour.

The ideal candidate will have experience in managing rent accounts, conducting outreach to discuss rent payments and arrears, providing support to tenants facing financial challenges, and preparing reports and maintaining accurate records.

Key Responsibilities:

  1. Ensure consistent and professional communication with tenants.
  2. Discuss rent payments, arrears, and arrange manageable payment plans.
  3. Connect tenants with relevant welfare and support services as needed.
  4. Maintain accurate records to support the council's income collection goals.

Requirements:

  1. Proven experience in income collection, housing management, or a related field.


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