Rental Account Manager

24 hours ago


Rugby, Warwickshire, United Kingdom 4Recruitment Services Full time

We are currently recruiting an Income Officer to join our client's team in Rugby. As an Income Officer, you will play a crucial role in managing rent accounts and providing support to tenants facing financial challenges.

Job Description
  • Manage rent accounts within an assigned area, ensuring consistent and professional communication with tenants.
  • Conduct outreach to discuss rent payments, arrears, and arrange manageable payment plans.
  • Provide support to tenants facing financial challenges, connecting them with relevant welfare and support services as needed.
  • Prepare reports and maintain accurate records to support the council's income collection goals.

The ideal candidate will have proven experience in income collection, housing management, or a related field. We offer a competitive salary and benefits package, including opportunities for career growth and development.



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