Public Sector Professional
2 weeks ago
Role Overview
">As a Benefits Officer, you will play a critical role in supporting individuals navigating the benefits system. This is a hybrid role, requiring 2 or 3 days of office work per week, with the opportunity to work remotely.
">Responsibilities
">- ">
- To provide high-quality advice and guidance to individuals on their benefits entitlement, administered by both national and local government.">
- To assess claims for Housing Benefit and Council Tax Reduction in accordance with national legislation and council policies.">
- To work with clients to resolve queries related to their claim for Housing Benefit and/or Council Tax Reduction.">
- To undertake in-claim/accuracy reviews to ensure the right award is made to the right person at the right time.">
- To review or supersede decisions where new information has been provided by the client.">
- To refer claims of suspected irregularity to the Single Fraud Investigation Service and respond to requests for information/evidence and queries from the SFIS, implementing investigation outcome decisions.">
Salary and Benefits
">The salary for this position is £36,600 per annum, paid at a rate of £19.02 per hour (PAYE) or £25 per hour through an umbrella company.
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