EMEA Golf Customer Support Team Leader
4 days ago
We are seeking a highly skilled and experienced Customer Service Team Lead to join our EMEA Golf division. As a key member of our team, you will be responsible for leading the customer service team and ensuring outstanding customer experiences to both internal and external stakeholders.
Key Responsibilities- Lead, mentor, and supervise the customer service team to ensure excellent customer service delivery.
- Coordinate team activities, provide guidance and training, and handle complex customer issues.
- Develop and maintain a strong understanding of Mizuno golf products and services within the team.
- Monitor and report on agreed key customer service metrics and implement strategies to enhance service efficiency and customer satisfaction.
- Develop and update customer service policies and procedures as required.
- Salary: £36,500 per year
- Performance-based bonus
- 35 hour working week
- Monday – Friday working hours
- Pension scheme
- Mizuno staff discount on a wide range of products
- Leisure subsidy – contribution to your gym/golf membership
- Employee Assistance Programme
- Retail discount scheme
- 33 days holiday including public holidays with additional days for long-serving staff members
Mizuno Corporation has been a leading manufacturer of high-quality sports equipment for over 100 years. Our EMEA Golf division is committed to providing exceptional customer service and support to our customers. We are a dynamic and innovative company that values teamwork, collaboration, and continuous improvement.
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EMEA Golf Customer Support Team Leader
1 week ago
Wokingham, Wokingham, United Kingdom Mizuno Corporation EMEA Full time{"h1": "Job Title: EMEA Golf Customer Support Team Leader", "h2": "Job Summary", "p": "We are seeking a highly skilled and experienced EMEA Golf Customer Support Team Leader to join our team at Mizuno Corporation EMEA. As a key member of our customer support team, you will be responsible for leading and mentoring a team of customer support specialists,...
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EMEA Golf Customer Support Team Leader
1 week ago
Wokingham, Wokingham, United Kingdom Mizuno Corporation EMEA Full time{"h1": "Job Title: EMEA Golf Customer Support Team Leader", "h2": "Job Summary", "p": "We are seeking a highly skilled and experienced EMEA Golf Customer Support Team Leader to join our team at Mizuno Corporation EMEA. As a key member of our customer support team, you will be responsible for leading and mentoring a team of customer support specialists,...
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EMEA Golf Customer Support Team Leader
5 days ago
Wokingham, Wokingham, United Kingdom Mizuno Corporation EMEA Full timeAbout the RoleWe are seeking a highly skilled and experienced Golf Customer Support Team Leader to join our EMEA team. As a key member of our customer service team, you will be responsible for leading a team of customer support specialists, ensuring outstanding customer experiences, and driving continuous improvement in our customer service processes.Key...
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EMEA Golf Customer Support Team Leader
6 days ago
Wokingham, Wokingham, United Kingdom Mizuno Corporation EMEA Full timeAbout the RoleWe are seeking a highly skilled and experienced Golf Customer Support Team Leader to join our EMEA team. As a key member of our customer service team, you will be responsible for leading a team of customer support specialists, ensuring outstanding customer experiences, and driving continuous improvement in our customer service processes.Key...
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EMEA Golf Customer Support Team Leader
3 days ago
Wokingham, Wokingham, United Kingdom Mizuno Corporation EMEA Full timeAbout the RoleMizuno Corporation EMEA is seeking a highly skilled and experienced Golf Customer Support Team Leader to join our team. As a key member of our customer service team, you will be responsible for leading and mentoring a team of customer support specialists to deliver exceptional customer experiences.The ideal candidate will have a strong...
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EMEA Golf Customer Support Team Leader
3 days ago
Wokingham, Wokingham, United Kingdom Mizuno Corporation EMEA Full timeAbout the RoleMizuno Corporation EMEA is seeking a highly skilled and experienced Golf Customer Support Team Leader to join our team. As a key member of our customer service team, you will be responsible for leading and mentoring a team of customer support specialists to deliver exceptional customer experiences.The ideal candidate will have a strong...
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Customer Support Team Lead
1 week ago
Wokingham, Wokingham, United Kingdom Mizuno Corporation EMEA Full time £36,500{"title": "Customer Support Coordinator", "description": "Job SummaryWe are seeking a highly skilled Customer Support Coordinator to join our EMEA Golf division. As a key member of our team, you will be responsible for leading the golf customer service team and ensuring outstanding customer experiences to both internal and external stakeholders.Key...
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Customer Support Team Lead
1 week ago
Wokingham, Wokingham, United Kingdom Mizuno Corporation EMEA Full time £36,500{"title": "Customer Support Coordinator", "description": "Job SummaryWe are seeking a highly skilled Customer Support Coordinator to join our EMEA Golf division. As a key member of our team, you will be responsible for leading the golf customer service team and ensuring outstanding customer experiences to both internal and external stakeholders.Key...
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Customer Support Team Lead
1 week ago
Wokingham, Wokingham, United Kingdom Mizuno Corporation EMEA Full time £36,500Job Title: Customer Support CoordinatorReporting to the Head of EMEA Golf, this role is responsible for leading the golf customer service team and ensuring outstanding customer experiences to both internal and external stakeholders.Key Responsibilities:Coordinate team activities, provide guidance and training, handle complex customer issues, and continuously...
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Customer Support Team Lead
1 week ago
Wokingham, Wokingham, United Kingdom Mizuno Corporation EMEA Full time £36,500Job Title: Customer Support CoordinatorReporting to the Head of EMEA Golf, this role is responsible for leading the golf customer service team and ensuring outstanding customer experiences to both internal and external stakeholders.Key Responsibilities:Coordinate team activities, provide guidance and training, handle complex customer issues, and continuously...
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Customer Support Team Lead
1 week ago
Wokingham, Wokingham, United Kingdom Mizuno Corporation EMEA Full time £36,500{"title": "Customer Support Coordinator", "description": "Job SummaryAs a Customer Support Coordinator at Mizuno Corporation EMEA, you will play a crucial role in leading the golf customer service team to deliver outstanding experiences to internal and external stakeholders.Key ResponsibilitiesCoordinate team activities, provide guidance and training, and...
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Customer Support Team Lead
1 week ago
Wokingham, Wokingham, United Kingdom Mizuno Corporation EMEA Full time £36,500{"title": "Customer Support Coordinator", "description": "Job SummaryAs a Customer Support Coordinator at Mizuno Corporation EMEA, you will play a crucial role in leading the golf customer service team to deliver outstanding experiences to internal and external stakeholders.Key ResponsibilitiesCoordinate team activities, provide guidance and training, and...
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Customer Relations Support Coordinator
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Wokingham, Wokingham, United Kingdom Mizuno Corporation EMEA Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Relations Support Coordinator to join our team at Mizuno Corporation EMEA. As a key member of our golf customer service team, you will be responsible for ensuring outstanding customer experiences to both internal and external stakeholders.Key ResponsibilitiesLead and mentor the customer...
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Customer Relations Support Coordinator
7 days ago
Wokingham, Wokingham, United Kingdom Mizuno Corporation EMEA Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Relations Support Coordinator to join our team at Mizuno Corporation EMEA. As a key member of our golf customer service team, you will be responsible for ensuring outstanding customer experiences to both internal and external stakeholders.Key ResponsibilitiesLead and mentor the customer...
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Customer Service Team Lead
6 days ago
Wokingham, Wokingham, United Kingdom Mizuno Corporation EMEA Full time £36,500Job Title: Customer Support CoordinatorReporting to the Head of EMEA Golf, this role is responsible for leading the golf customer service team and ensuring outstanding customer experiences to both internal and external stakeholders.Key Responsibilities:Coordinate team activities, provide guidance and training, handle complex customer issues, and continuously...
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Customer Service Team Lead
5 days ago
Wokingham, Wokingham, United Kingdom Mizuno Corporation EMEA Full time £36,500Job Title: Customer Support CoordinatorReporting to the Head of EMEA Golf, this role is responsible for leading the golf customer service team and ensuring outstanding customer experiences to both internal and external stakeholders.Key Responsibilities:Coordinate team activities, provide guidance and training, handle complex customer issues, and continuously...
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Customer Service Team Lead
6 days ago
Wokingham, Wokingham, United Kingdom Mizuno Corporation EMEA Full time £36,500Job Title: Customer Support CoordinatorReporting to the Head of EMEA Golf, this role is responsible for leading the golf customer service team and ensuring outstanding customer experiences for both internal and external stakeholders.Key Responsibilities:Coordinate team activities, provide guidance and training, and handle complex customer issues.Lead,...
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Customer Service Team Lead
6 days ago
Wokingham, Wokingham, United Kingdom Mizuno Corporation EMEA Full time £36,500Job Title: Customer Support CoordinatorReporting to the Head of EMEA Golf, this role is responsible for leading the golf customer service team and ensuring outstanding customer experiences for both internal and external stakeholders.Key Responsibilities:Coordinate team activities, provide guidance and training, and handle complex customer issues.Lead,...
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Customer Service Team Lead
6 days ago
Wokingham, Wokingham, United Kingdom Mizuno Corporation EMEA Full time £36,500Job Title: Customer Support CoordinatorReporting to the Head of EMEA Golf, this role is responsible for leading the golf customer service team and ensuring outstanding customer experiences for both internal and external stakeholders.Key Responsibilities:Coordinate team activities, provide guidance and training, and handle complex customer issues.Lead,...
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Customer Service Team Lead
5 days ago
Wokingham, Wokingham, United Kingdom Mizuno Corporation EMEA Full time £36,500Job Title: Customer Support CoordinatorReporting to the Head of EMEA Golf, this role is responsible for leading the golf customer service team and ensuring outstanding customer experiences for both internal and external stakeholders.Key Responsibilities:Coordinate team activities, provide guidance and training, and handle complex customer issues.Lead,...