Front Office Operations Manager
14 hours ago
We are seeking a highly skilled and dedicated individual to join our team as a Front Office Operations Manager at The Caledonian, Edinburgh. As an Assistant Front Office Manager, you will play a crucial role in ensuring exceptional customer experiences for our guests.
We pride ourselves on delivering exceptional service and providing a competitive salary of £28,000 - £38,000 per annum, depending on experience. Our hotel offers a range of rewards and incentives, including meals provided on shift, sales incentives, and discounted use of leisure facilities.
The successful candidate will assist in supervising the Front Office Team, ensure team members are prepared to deliver exceptional guest experiences, and be responsible for managing and creating memorable first impressions for all hotel users.
Key Responsibilities:
- Supervise the Front Office Team and ensure they are prepared to deliver exceptional guest experiences.
- Manage and create memorable first impressions for all hotel users.
- Evaluate levels of exceptional customer service.
- Operate with a sales focus and promote the hotel brand's loyalty scheme.
- Maximise room occupancy at best rates.
- Implement up-selling techniques to promote hotel services and facilities.
Requirements:
- Passionate and willingness to learn.
- Positive attitude and excellent communication skills.
- Genuine passion for delivering exceptional customer experiences.
- Ability to work morning, afternoon/evening, and weekends.
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Front Office Manager
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Balmoral Hotel Full timeJob Description:We are seeking an experienced and highly skilled Front Office Manager to join our team at The Balmoral Hotel in Edinburgh.The successful candidate will be responsible for leading a team of 16 front office staff, ensuring exceptional customer service, and maintaining the highest standards of quality and efficiency in the front desk operations.
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Front Office Operations Manager
13 hours ago
Edinburgh, Edinburgh, United Kingdom The Caledonian Edinburgh Full timeAbout the RoleThe Caledonian Edinburgh is seeking an experienced and customer-focused Assistant Front Desk Manager to join our team.As a key member of our front office operations, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.We are offering a competitive salary of £28,000 -...
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Front Office Supervisor
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Front Office Night Manager
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Front Desk Operations Manager
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Front Desk Operations Manager
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Front Office Manager
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Hotel Front Office Supervisor
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Front Office Supervisor
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Front Office Supervisor
5 days ago
Edinburgh, Edinburgh, United Kingdom The Caledonian Edinburgh Full timeRole DescriptionWe are seeking a highly motivated Assistant Front Desk Manager to join our team at The Caledonian Edinburgh. The ideal candidate will have excellent communication and leadership skills, with a strong focus on delivering exceptional customer experiences.Responsibilities:Team Leadership: Supervise and support the Front Office Team to ensure...
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Front Office Supervisor
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Front Office Ambassador
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Front Office Team Member
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Edinburgh, Edinburgh, United Kingdom Cheval Collection Ltd Full timeWe are seeking a highly motivated Front Office Team Member to join our luxury serviced apartments in Edinburgh. The ideal candidate will have a warm and welcoming approach, be able to communicate effectively with guests, and have a strong attention to detail.The salary for this position is estimated to be around £26,500 - £31,500 per annum, based on...
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Front Office Experience Specialist
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Front Office Ambassador
5 days ago
Edinburgh, Edinburgh, United Kingdom Klarent Hospitality Limited Full timeCompany OverviewKlarent Hospitality Limited is a renowned hospitality brand that prides itself on delivering exceptional guest experiences. As a Receptionist, you will be an integral part of our front office team, responsible for providing top-notch customer service and ensuring a seamless stay for our guests.
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