Front Office Team Member

22 hours ago


Edinburgh, Edinburgh, United Kingdom The Roseate Edinburgh Full time
Key Responsibilities
  • Manage guest accounts, ensuring all credit cards have sufficient advance authorization.
  • Deliver exceptional customer service, handling requests and complaints with a smile.
  • Be proficient in Front Office operations, including check-ins, check-outs, and reservations.
  • Provide accurate handovers to returning colleagues and maintain up-to-date records using our computerized PMS system.


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