Community Engagement Specialist

4 weeks ago


Manchester, United Kingdom Varnom & Ross Ltd Full time

Community Manager Job Description

Varnom & Ross Ltd is seeking a skilled Community Manager to join our team in Central Manchester. As the primary point of contact for our clients, site teams, and customers, you will be responsible for creating a culture of excellence and innovation that delivers unparalleled service and promotes a sense of community.

Key Responsibilities:

  • Marketing and Social Media:
    • Develop and implement marketing strategies to enhance our brand presence.
    • Manage our social media channels, crafting engaging content and fostering meaningful interactions.
    • Network with industry peers and attend relevant events to stay abreast of trends.
    • Provide regular reports on marketing performance and oversee paid advertising efforts.
  • Events Management:
    • Take ownership of planning and executing all on-site events, from conception to completion.
    • Manage event budgets and cultivate strong relationships with vendors and partners.
    • Ensure seamless coordination and execution of events, exceeding expectations at every turn.
  • Sales and Business Development:
    • Drive outreach efforts to attract new members and cultivate strategic partnerships.
    • Conduct tours and onboarding sessions to showcase our offerings and facilities.
    • Focus on tenant retention through proactive engagement and exceptional service.
  • Community Management:
    • Build genuine relationships with our community members, serving as their trusted advisor and advocate.
    • Extend warm welcomes and provide ongoing support as their primary point of contact.
    • Foster a sense of camaraderie and collaboration among community members.
  • Relationship Building:
    • Forge strong, trusted relationships with site teams and customers, fostering a culture of collaboration and teamwork.
    • Champion a unified approach, sharing innovative ideas and soliciting feedback to drive continuous improvement.
  • Operational Excellence:
    • Demonstrate fluency in event operations and maintain up-to-date operational manuals.
    • Collaborate with site teams to streamline processes and enhance service delivery.
    • Continuously seek out opportunities to elevate our offerings and exceed expectations.


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