Community Engagement Specialist
4 weeks ago
Community Manager Job Description
Varnom & Ross Ltd is seeking a skilled Community Manager to join our team in Central Manchester. As the primary point of contact for our clients, site teams, and customers, you will be responsible for creating a culture of excellence and innovation that delivers unparalleled service and promotes a sense of community.
Key Responsibilities:
- Marketing and Social Media:
- Develop and implement marketing strategies to enhance our brand presence.
- Manage our social media channels, crafting engaging content and fostering meaningful interactions.
- Network with industry peers and attend relevant events to stay abreast of trends.
- Provide regular reports on marketing performance and oversee paid advertising efforts.
- Events Management:
- Take ownership of planning and executing all on-site events, from conception to completion.
- Manage event budgets and cultivate strong relationships with vendors and partners.
- Ensure seamless coordination and execution of events, exceeding expectations at every turn.
- Sales and Business Development:
- Drive outreach efforts to attract new members and cultivate strategic partnerships.
- Conduct tours and onboarding sessions to showcase our offerings and facilities.
- Focus on tenant retention through proactive engagement and exceptional service.
- Community Management:
- Build genuine relationships with our community members, serving as their trusted advisor and advocate.
- Extend warm welcomes and provide ongoing support as their primary point of contact.
- Foster a sense of camaraderie and collaboration among community members.
- Relationship Building:
- Forge strong, trusted relationships with site teams and customers, fostering a culture of collaboration and teamwork.
- Champion a unified approach, sharing innovative ideas and soliciting feedback to drive continuous improvement.
- Operational Excellence:
- Demonstrate fluency in event operations and maintain up-to-date operational manuals.
- Collaborate with site teams to streamline processes and enhance service delivery.
- Continuously seek out opportunities to elevate our offerings and exceed expectations.
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