Hotel Operations Lead

1 month ago


London, Greater London, United Kingdom Unbound Great Scotland Yard London Full time

Welcome to Unbound Great Scotland Yard London, where we pride ourselves on providing exceptional guest experiences. As a Hotel Operations Lead - Nights, you will play a critical role in ensuring that our guests receive the highest level of service and attention.

Your responsibilities will include managing front-of-house operations, including check-ins and check-outs, as well as overseeing the night team and ensuring that they are delivering high levels of guest service. You will also be responsible for preparing and submitting nightly reports to senior management and monitoring the safety and security of the premises.

We offer a competitive salary of £29,500 + Service Charge (approximately £600 per month), as well as a range of benefits, including 12 complimentary nights a year across Hyatt Hotels worldwide, discounted hotel stays, and free meals on duty.

If you are a seasoned professional with a passion for hospitality and a drive to succeed, we encourage you to apply for this exciting opportunity.



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