Front Desk Coordinator for Sanctuary Supported Living

3 days ago


Costessey, Norfolk, United Kingdom Sanctuary Group Full time
Join Our Team as a Night Concierge

We are seeking a skilled and enthusiastic Night Concierge to join our team at Sanctuary Supported Living. In this role, you will provide exceptional support to our customers, respond to their queries, and contribute to the overall success of our organisation.

Key Responsibilities
  • Responding to customer queries and concerns in a timely and professional manner
  • Developing strong relationships with customers to understand their needs and preferences
  • Organising social activities and events to enhance the customer experience
  • Maintaining accurate records of customer interactions and notes
  • Collaborating with colleagues to achieve team goals and objectives
Requirements
  • Experience working in a customer-facing role
  • Strong communication and interpersonal skills
  • Ability to work flexibly and respond to changing circumstances
  • Valid driving licence and access to a vehicle
Benefits
  • Competitive salary: £11.61 per hour
  • Comprehensive training program to support your career development
  • Generous holiday entitlement and pension scheme
  • Opportunities for flexible working and career progression

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