Night Concierge Team Member
2 weeks ago
We are seeking a highly motivated and compassionate Night Concierge to join our team at Sanctuary Supported Living. The successful candidate will be responsible for providing exceptional customer service, developing strong relationships with residents, and ensuring the security and safety of our facility.
Key Responsibilities:
- Responding to customer inquiries and resolving issues in a professional and courteous manner
- Developing effective relationships with residents, supporting their personal growth, and promoting independence
- Ensuring the security and safety of the facility through regular patrols and monitoring systems
- Maintaining accurate records and updating customer notes as necessary
- Lone working for the majority of the shift requires strong self-motivation and decision-making skills
About the Role:
This is an exciting opportunity to work for a leading provider of supported living services, dedicated to delivering high-quality care and support to vulnerable adults. As a Night Concierge, you will play a vital role in ensuring the smooth operation of our facility and contributing to the well-being of our residents.
Requirements:
- Experience of working with vulnerable adults or young people, particularly those with mental health needs or substance misuse
- Ability to use IT systems confidently and effectively
- Driving license and access to a vehicle is essential for this role
What We Offer:
- A competitive salary of £11.61 per hour
- A comprehensive pension scheme with employer contributions
- A wide range of learning and development opportunities to enhance your career
- A supportive and inclusive work environment that promotes diversity and equality
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