Luxury Hotel Breakfast Manager

4 weeks ago


London, Greater London, United Kingdom Hilton Worldwide, Inc. Full time

Job Title: Breakfast Service Lead

Location: Conrad London St. James Hotel

Job Summary: We are seeking a highly skilled Breakfast Service Lead to join our team at Conrad London St. James Hotel. As a Breakfast Service Lead, you will be responsible for managing the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards.

Key Responsibilities:

  • Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards
  • Lead by example by being present on the floor throughout service
  • Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
  • Look for opportunities to recognise & wow the guests
  • Handle all customer inquiries in an appropriate and professional manner
  • Accurately manage all transactions during service
  • Work with your team to continually improve guest satisfaction

Requirements:

  • Previous experience in organizing food and beverage service
  • Experience in leading a team
  • Flexibility to respond quickly and positively to a range of work situations
  • A passion for developing others to be part of a winning team
  • Someone who loves an early start to the day

About Us: Conrad London St. James is one of Hilton's three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.

What We Offer:

  • Yearly Salary: £35,000 plus an expected average annual service charge likely to be between £5000 - £8000
  • A global travel program for team members
  • Uniforms
  • Meals whilst on duty
  • To be part of a fabulous team


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