Team Leader

3 weeks ago


Smethwick, Sandwell, United Kingdom Creative Support Full time

At Creative Support, we are seeking a dedicated and experienced Team Leader to join our team of passionate professionals. This role is an excellent opportunity to work with individuals with learning disabilities, mental health needs, and autism, providing high-quality support and care. You will be responsible for overseeing the day-to-day management of our supported living services and outreach programs, ensuring that our service users receive the best possible care and support.

The ideal candidate will have a good understanding of learning disabilities, mental health, and autism, as well as excellent communication and organizational skills. You will be responsible for coordinating the delivery of care to a defined group of service users, ensuring that their needs, choices, and preferences are met. This will include administering medication, providing emotional support, and supporting individuals with daily living tasks.

As a Team Leader with Creative Support, you will also be responsible for supervising, coaching, and performance managing staff, volunteers, and students to ensure they provide effective and personalized care. You will ensure that safeguarding measures are in place to protect vulnerable adults and that all staff comply with our safeguarding policies and procedures.

In this role, you will have the opportunity to work with a collaborative and knowledgeable team to promote excellent customer care to service users, their families, and other agencies. You will also have the chance to develop warm and trusting relationships with service users and to contribute to a passionate, inclusive, and anti-racist organization.

To be successful in this role, you will need to have good written and verbal communication skills, strong organizational skills, and the ability to prioritize and manage a busy workload. You will also need to be flexible to the needs of the service and willing to follow instruction and accept supervision.

Creative Support is a Stonewall Diversity Champion, Disability Confident Employer, and Investors in People Gold award holder. We actively encourage applications from candidates from all backgrounds and cultures.



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