Team Leader

4 weeks ago


Smethwick, Sandwell, United Kingdom Creative Support Full time

At Creative Support, we are seeking an experienced Team Leader to join our collaborative and knowledgeable team. As a Team Leader, you will be responsible for overseeing the day-to-day management of our supported living services and outreach services. You will work closely with the service manager to support individuals in maintaining their own tenancies and promoting their independence.

The successful applicant will have a good understanding of learning disabilities, mental health, and autism. You will be responsible for coordinating the delivery of care to a defined group of service users, ensuring that their care meets their identified needs, choices, and preferences. This may include administering medication, providing emotional support, and supporting with daily living.

As a Team Leader, you will also be responsible for supervising, coaching, and performance managing staff, volunteers, and students. You will ensure that safeguarding measures are in place to protect vulnerable adults and that all staff comply with these policies and procedures.

We offer comprehensive training and development opportunities to our staff, and you will be guided by supportive and experienced managers. If you are passionate about providing excellent customer care and promoting the independence of individuals with learning disabilities, mental health, and autism, we encourage you to apply for this role.

Key Responsibilities:

  • Coordinate the delivery of care to a defined group of service users
  • Supervise, coach, and performance manage staff, volunteers, and students
  • Ensure safeguarding measures are in place to protect vulnerable adults
  • Promote excellent customer care to service users, their families, and other agencies
  • Develop warm and trusting relationships with service users

Benefits:

  • Comprehensive training and development opportunities
  • Supportive and experienced managers
  • Opportunity to work towards QCF Diploma in Health and Social Care
  • Probationary bonus, pension contributions, 28 days Annual Leave, and company-paid enhanced DBS

We are a passionate, inclusive, and anti-racist organization, and we actively encourage applications from candidates from all backgrounds and cultures.



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