Pensions Administration Team Leader
3 weeks ago
About the Role
We are seeking an experienced and motivational People Administrator Team Leader to join our high-performing team at DPD Group UK. This role will be based at our head office in Smethwick and will be offered on a hybrid basis of office and home working.
Key Responsibilities
- Supervise and support the People Administration Team to ensure the function's SLA's are met with regards to all relevant components of People and Talent.
- Check and sign off work produced by the People Administration team prior to issue.
- Coach and support the People Administration Team in understanding the processes and procedures.
- Produce a monthly report to the People Administration Manager of SLA and RFT performance.
- Be accountable for producing a high level of proactive customer service to all internal and external customers.
- Lead, motivate and inspire the team in the development of continuous improvement by identifying 'focus' areas.
- Provide feedback to People Administration Manager on current processes and procedures to assist with best practice and continuous improvement.
- Be a key member in introducing, implementing and embedding all People and Talent Projects and initiatives.
- Develop the skills and knowledge of Senior Administrators to cover for the Team Leader in periods of absence.
Requirements
- Proven and demonstrable experience in team leadership.
- Outstanding communication, organisational and people management skills.
- Ability to work as a team player and on your own initiative.
- Excellent administration skills with the ability to use Google Suite programmes.
- Demonstrate the DPD DNA Values of Flexibility, Accountability, Respect, Honesty, Hard Work, Passion.
About Us
DPD Group UK is a leading parcel delivery provider in the UK, committed to creating an environment that is open, ethical, inclusive and socially responsible. We offer a competitive salary, great benefits and plenty of opportunities to progress your career.
What We Offer
- Competitive salary.
- Holiday trading.
- Enhanced maternity and paternity package.
- Free life assurance of 4 x salary on joining the pension scheme.
- Free onsite car parking for all employees.
- Health Kiosks visiting every location.
- Discounted shopping from 100's of retailers including up to 5% off supermarket shopping.
- Milestone Days off to celebrate with your family and friends.
- Free eye tests and support with the cost of glasses.
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