People Administration Team Leader
4 weeks ago
Job Title: People Administration Team Leader
Job Summary:
We are seeking an experienced and motivational People Administrator Team Leader to join our high-performing team at DPD Group UK. This role will be based at our head office in Smethwick and will be offered on a hybrid basis of office and home working.
Key Responsibilities:
- Supervise the day-to-day work allocation of the People Administration Team and re-allocate workload/support where required
- Check and sign off work produced by the People Administration team prior to issue
- Coach and support the People Administration Team in understanding the processes and procedures
- Produce a monthly report to the People Administration Manager of SLA and RFT performance
- Be accountable for producing a high level of proactive customer service to all internal and external customers
- Lead, motivate and inspire the team in the development of continuous improvement by identifying 'focus' areas
- Provide feedback to People Administration Manager on current processes and procedures to assist with best practice and continuous improvement
- Be a key member in introducing, implementing and embedding all People and Talent Projects and initiatives
- Develop the skills and knowledge of Senior Administrators to cover for the Team Leader in periods of absence, i.e. Meetings and Annual Holiday
- Support the People Administration Manager where necessary
Requirements:
- Proven and demonstrable experience in team leadership; ideally gained within a busy and pressurised environment
- CIPD Level 5 would be desirable
- Outstanding communication, organisational and people management skills
- Be a confident decision maker with excellent time management skills
- Support innovation and be adaptable to change
- Demonstrate high levels of self-motivation, and flexibility
- Ability to work as a team player and on your own initiative
- Excellent administration skills with the ability to use Google Suite programmes
- Demonstrate the DPD DNA Values of Flexibility, Accountability, Respect, Honesty, Hard Work, Passion
Benefits:
- Competitive salary
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Free onsite car parking for all employees
- Health Kiosks visiting every location
- Discounted shopping from 100's of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- Free eye tests and support with the cost of glasses
About Us:
DPD Group UK prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
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