People Administration Team Leader

1 week ago


Smethwick, Sandwell, United Kingdom DPDgroup Full time

Job Title: People Administration Team Leader

About the Role:

We are seeking an experienced and motivational People Administrator Team Leader to join our high-performing team. This role will be based at our head office in Smethwick and will be offered on a hybrid basis of office and home working.

Key Responsibilities:

  • Supervise the day-to-day work allocation of the People Administration Team and re-allocate workload/support where required
  • Check and sign off work produced by the People Administration team prior to issue
  • Coach and support the People Administration Team in understanding the processes and procedures
  • Produce a monthly report to the People Administration Manager of SLA and RFT performance
  • Be accountable for producing a high level of proactive customer service to all internal and external customers
  • Lead, motivate and inspire the team in the development of continuous improvement by identifying 'focus' areas
  • Provide feedback to People Administration Manager on current processes and procedures to assist with best practice and continuous improvement
  • Be a key member in introducing, implementing and embedding all People and Talent Projects and initiatives
  • Develop the skills and knowledge of Senior Administrators to cover for the Team Leader in periods of absence

Key Performance Indicators:

  • Overall quality of administration provided by the function
  • Quality of response to general enquiries
  • Understanding of, and involvement within the day-to-day running of People Administration
  • Improvement in processes and systems
  • Achieving set KPIs
  • Accuracy of data presented on which to make strategic decisions

About You:

To be successful in this role, you must be able to evidence proven and demonstrable experience in team leadership; ideally gained within a busy and pressurised environment. CIPD Level 5 would be desirable.

Your outstanding communication, organisational and people management skills will be fully utilised in this role. We will also expect you to:

  • Be a confident decision maker with excellent time management skills
  • Support innovation and be adaptable to change
  • Demonstrate high levels of self-motivation, and flexibility
  • Ability to work as a team player and on your own initiative
  • Excellent administration skills with the ability to use Google Suite programmes
  • Demonstrate the DPD DNA Values of Flexibility, Accountability, Respect, Honesty, Hard Work, Passion


  • Smethwick, Sandwell, United Kingdom DPD Careers Full time

    Company DescriptionAt DPD Careers, we're committed to being the UK's most sustainable delivery company, while delivering world-class service to our customers.As a People Administration Team Leader, you'll be part of a busy and fast-paced business with a turnover of over £2 billion, offering great benefits and opportunities to progress your career.We're...


  • Smethwick, Sandwell, United Kingdom DPDgroup Full time

    Job Title: People Administration Team LeaderAbout the Role:We are seeking an experienced and motivational People Administrator Team Leader to join our high-performing team at DPDgroup. This role will be based at our head office in Smethwick and will be offered on a hybrid basis of office and home working.Key Responsibilities:Supervise the day-to-day work...


  • Smethwick, Sandwell, United Kingdom DPD Full time

    Job Title: People Administration Team LeaderJob Summary:We are seeking an experienced and motivational People Administrator Team Leader to join our high-performing team at DPD. As a key member of our People Administration function, you will be responsible for supervising, supporting, and coaching the People Administration Team to ensure the delivery of...


  • Smethwick, Sandwell, United Kingdom DPD Group UK Full time

    Job Title: People Administration Team LeaderJob Summary:We are seeking an experienced and motivational People Administrator Team Leader to join our high-performing team at DPD Group UK. This role will be based at our head office in Smethwick and will be offered on a hybrid basis of office and home working.Key Responsibilities:Supervise the day-to-day work...


  • Smethwick, Sandwell, United Kingdom DPDgroup Full time

    Job Title: People Administration Team LeaderAbout the Role:We are seeking an experienced and motivational People Administrator Team Leader to join our high-performing team at DPDgroup. This role will be based at our head office in Smethwick and will be offered on a hybrid basis of office and home working.Key Responsibilities:Supervise the day-to-day work...


  • Smethwick, Sandwell, United Kingdom DPDgroup Full time

    Job Title: People Administration Team LeaderAbout the Role:We are seeking an experienced and motivational People Administrator Team Leader to join our high-performing team at DPDgroup. This role will be based at our head office in Smethwick and will be offered on a hybrid basis of office and home working.Key Responsibilities:Supervise the day-to-day work...


  • Smethwick, Sandwell, United Kingdom DPD Group UK Full time

    Job DescriptionAbout the RoleWe are seeking an experienced and motivated People Administrator Team Leader to join our high-performing team at DPD Group UK. This role will be based at our head office in Smethwick and will be offered on a hybrid basis of office and home working.Key ResponsibilitiesSupervise and support the People Administration Team to ensure...


  • Smethwick, Sandwell, United Kingdom DPD Group UK Full time

    Job DescriptionDPD Group UK is seeking an experienced and motivational People Administrator Team Leader to join their high-performing team. This role will be based at our head office in Smethwick and will be offered on a hybrid basis of office and home working.Key ResponsibilitiesSupervise the day-to-day work allocation of the People Administration Team and...


  • Smethwick, Sandwell, United Kingdom DPD Group UK Full time

    Job OverviewDPD Group UK is seeking an experienced People Administration Team Leader to join their high-performing team. This role will be based at the company's head office in Smethwick and will involve supervising, supporting, and coaching the People Administration Team to ensure the function's SLAs are met.The ideal candidate will have proven experience...


  • Smethwick, Sandwell, United Kingdom DPDgroup Full time

    Job Title: People Administration Team LeaderAbout the RoleWe are seeking an experienced and motivational People Administration Team Leader to join our high-performing team at DPDgroup. This role will be based at our head office in Smethwick and will be offered on a hybrid basis of office and home working.Key ResponsibilitiesSupervise and support the People...


  • Smethwick, Sandwell, United Kingdom DPDgroup Full time

    Job Title: People Administration Team LeaderAbout the RoleWe are seeking an experienced and motivational People Administration Team Leader to join our high-performing team at DPDgroup. This role will be based at our head office in Smethwick and will be offered on a hybrid basis of office and home working.Key ResponsibilitiesSupervise and support the People...


  • Smethwick, Sandwell, United Kingdom DPDgroup Full time

    Job Title: People Administration Team LeaderAbout the RoleWe are seeking an experienced and motivational People Administration Team Leader to join our high-performing team at DPDgroup. This role will be based at our head office in Smethwick and will be offered on a hybrid basis of office and home working.Key ResponsibilitiesSupervise and support the People...


  • Smethwick, Sandwell, United Kingdom DPDgroup Full time

    Job Title: People Administration Team LeaderAbout the RoleWe are seeking an experienced and motivational People Administration Team Leader to join our high-performing team at DPDgroup. This role will be based at our head office in Smethwick and will be offered on a hybrid basis of office and home working.Key ResponsibilitiesSupervise and support the People...


  • Smethwick, Sandwell, United Kingdom DPDgroup Full time

    Job Title: People Administration Team LeaderAbout the RoleWe are seeking an experienced and motivational People Administration Team Leader to join our high-performing team at DPDgroup. This role will be based at our head office in Smethwick and will be offered on a hybrid basis of office and home working.Key ResponsibilitiesSupervise and support the People...


  • Smethwick, Sandwell, United Kingdom DPDgroup Full time

    Job Title: People Administration Team LeaderAbout the RoleWe are seeking an experienced and motivational People Administration Team Leader to join our high-performing team at DPDgroup. This role will be based at our head office in Smethwick and will be offered on a hybrid basis of office and home working.Key ResponsibilitiesSupervise and support the People...


  • Smethwick, Sandwell, United Kingdom DPDgroup Full time

    Job Title: People Administration Team LeaderAbout the RoleWe are seeking an experienced and motivational People Administration Team Leader to join our high-performing team at DPDgroup. This role will be based at our head office in Smethwick and will be offered on a hybrid basis of office and home working.Key ResponsibilitiesSupervise and support the People...


  • Smethwick, Sandwell, United Kingdom DPDgroup Full time

    Job Title: People Administration Team LeaderAbout the RoleWe are seeking an experienced and motivational People Administration Team Leader to join our high-performing team at DPDgroup. This role will be based at our head office in Smethwick and will be offered on a hybrid basis of office and home working.Key ResponsibilitiesSupervise and support the People...


  • Smethwick, Sandwell, United Kingdom DPD Group UK Full time

    About the RoleWe are seeking an experienced and motivated People Administration Team Leader to join our high-performing team at DPD Group UK. This role will be based at our head office in Smethwick and will be offered on a hybrid basis of office and home working.Key ResponsibilitiesSupervise and support the People Administration Team to ensure the function's...


  • Smethwick, Sandwell, United Kingdom DPD Group UK Full time

    About the RoleWe are seeking an experienced and motivated People Administration Team Leader to join our high-performing team at DPD Group UK. This role will be based at our head office in Smethwick and will be offered on a hybrid basis of office and home working.Key ResponsibilitiesSupervise and support the People Administration Team to ensure the function's...


  • Smethwick, Sandwell, United Kingdom DPD Group UK Full time

    About the RoleWe are seeking an experienced and motivated People Administration Team Leader to join our high-performing team at DPD Group UK. This role will be based at our head office in Smethwick and will be offered on a hybrid basis of office and home working.Key ResponsibilitiesSupervise and support the People Administration Team to ensure the function's...