Enterprise IT Support Specialist

4 weeks ago

London, Greater London, United Kingdom QTS Data Centers Full time

The Enterprise IT Support Specialist is a seasoned systems administrator focused on end-user software applications, management portals, hardware, vendor management, and troubleshooting. This role provides assistance where needed for common to advanced desktop support issues with minimal supervision. The successful candidate will possess a broad knowledge of common desktop support issues and application administration, with a proven ability to analyze and resolve problems with an emphasis on customer satisfaction.

Responsibilities:

  • Desktop support, printing support, VPN support, and limited server support
  • Administering several components within the Microsoft 365 suite
  • Providing helpdesk service to end-users, troubleshooting issues related to personal computers, applications, networks, and IP phones
  • Onsite assistance for Systems and Network Engineers when needed
  • Installing new or maintaining existing desktops based on specifications
  • Participating in the design of new or changing systems
  • Participating in functional test planning and testing for the assigned functional area(s) or project(s)
  • Participating in problem-solving and troubleshooting for the assigned task(s), functional area(s), or project(s)
  • Sharing knowledge by effectively documenting work and diagramming process flows and system integrations
  • Staying current with changes in technical areas of expertise
  • Developing and maintaining a thorough knowledge of the assigned task(s), functional area(s), or project(s)
  • Collaborating with the team to ensure the quality of the assigned task(s), functional area(s), or project(s)
  • Responding quickly and effectively to production issues and taking responsibility for seeing those issues through resolution
  • Providing weekly status reports on individual projects and tasks
  • Providing mentorship and assisting in the development of less experienced team members

BASIC QUALIFICATIONS:

  • Associate's degree or equivalent professional experience
  • Four or more years of system administration, help desk, technical support, or desktop support experience
  • Four or more years of experience and knowledge of Windows 10/11, MS Office/Office 365, network connectivity, printer installation and mapping, etc.
  • Proficiency in administration with at least 2 of the following Microsoft 365 components: EntraID, Intune, Purview, OneDrive, SharePoint, Teams
  • Demonstrated expertise in standard workplace applications, including but not limited to Microsoft Office/Office 365, Visio, Project, Teams, Acrobat, Symantec Endpoint Protection, MFA, SSO/SCIM
  • Advanced knowledge of Active Directory & EntraID
  • Proficiency with Windows security, and file and share permissions
  • Mobile device management experience with iOS/Android device setup and troubleshooting, preferably including the use of Intune

PREFERRED QUALIFICATIONS:

  • A+ Certification, Enterprise IT and/or cybersecurity-related certifications
  • Two or more years of experience with Exchange user administration
  • Strong prior experience with Intune, Advanced Windows deployment or Autopilot, Azure, etc.
  • Familiarity with ServiceNow
  • Familiarity with IT Asset Management (ITAM) and Software Asset Management (SAM)
  • Project management experience (CAPM, PMP, CSM, etc)

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Excellent interpersonal skills with the ability to interface with all levels of the organization
  • Self-starter with the ability to work independently in a fast-paced team environment
  • Must be capable of handling multiple simultaneous tasks under pressure while maintaining strong customer service and a professional demeanor
  • Loves technology and enjoys keeping up with industry trends
  • Curious and problem solver

  • Enterprise Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom Tbwa ChiatDay Inc Full time

    Enterprise Support SpecialistWe are seeking a highly skilled Enterprise Support Specialist to join our team. As an Enterprise Support Specialist, you will be responsible for providing exceptional support to our top customers, ensuring their needs are met and their experiences are exceptional.You will work closely with our Enterprise Support Manager to...

  • Cleaning Specialist for Isabel Mayfair Enterprise

    2 weeks ago

    London, Greater London, United Kingdom Isabel Mayfair Enterprise Full time

    About the Role:The Cleaning Specialist will play a crucial part in maintaining the cleanliness and sanitation of all restaurant areas at Isabel Mayfair Enterprise. This role is ideal for someone who values a safe and welcoming environment for both guests and staff.Key Responsibilities:Ensure all areas of the restaurant are clean and sanitizedOperate and...

  • Enterprise Architect for Global Enterprise Partners

    4 weeks ago

    London, Greater London, United Kingdom Global Enterprise Partners Full time

    Enterprise Architect OpportunityGlobal Enterprise Partners is seeking an experienced Enterprise Architect to play a pivotal role in the Merger and Acquisition environment of a prominent client in the food processing industry.Key Responsibilities:Develop and implement enterprise architecture strategies that support business goals and objectives.Lead SAP...

  • Enterprise Technology Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom Bloomberg Full time

    Enterprise Technology Support SpecialistAt Bloomberg, we're seeking an experienced Enterprise Technology Support Specialist to join our team. As a key member of our Enterprise Technology Services (ETEC) team, you will play a critical role in ensuring the stability and reliability of our enterprise products.As an Enterprise Technology Support Specialist, you...

  • Senior Cloud Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom Coder Enterprise Full time

    Coder Enterprise is seeking a highly motivated and experienced Senior Cloud Support Specialist to join our team in London. As a Senior Cloud Support Specialist, you will partner with our customer's technical contacts to ensure their success in using Coder and realizing its value.Key Responsibilities:Own the technical support relationship with customers...

  • AWS Enterprise Support Specialist

    1 month ago

    London, Greater London, United Kingdom Amazon Full time

    About the RoleWe are seeking a highly skilled and experienced AWS Enterprise Support Specialist to join our team. As a key member of our Enterprise Support team, you will be responsible for ensuring the success of our enterprise customers in building applications and services on the AWS platform.Key ResponsibilitiesProvide strategic expertise to customers on...

  • Enterprise Data Technical Support Specialist

    3 weeks ago

    London, Greater London, United Kingdom Bloomberg L.P. Full time

    Enterprise Data Technical Support SpecialistBloomberg L.P. is seeking a highly motivated and customer-focused Enterprise Data Technical Support Specialist to join our Enterprise Services team. As a key member of our team, you will be responsible for providing exceptional technical support to our clients, ensuring they receive the best possible experience...

  • HR Support Specialist

    3 weeks ago

    London, Greater London, United Kingdom Loveday & Co Enterprise Full time

    About the RoleLoveday & Co Enterprise is seeking a highly skilled HR Support Specialist to join our HR team. As an HR Support Specialist, you will be responsible for supporting and managing the full recruitment lifecycle, including onboarding, payroll, and low-level Employee Relations support.The ideal candidate will have at least 2 years' experience in a...

  • Project Manager

    4 weeks ago

    London, Greater London, United Kingdom Marx Enterprise Transformation Architecture Full time

    **Company Overview**Marx Enterprise Transformation Architecture is a leading consultancy that bridges the gap between business and IT. With services focusing on enterprise architecture, digital transformation, and strategic technology consulting, we partner with clients globally to deliver robust solutions and scalable business models.**Role Overview**We are...

  • Business Development Manager: Enterprise Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Tbwa ChiatDay Inc Full time

    About the Role:We are seeking a highly skilled Enterprise Support Specialist to join our team in London. As an Enterprise Specialist, you will work closely with the Enterprise Support Manager to elevate and evolve the Enterprise Support function.Your primary responsibility will be to provide exceptional support for Figma's top customers, delivering...

  • Enterprise Dynamics Support Specialist

    6 days ago

    London, Greater London, United Kingdom SitePoint Pty Full time

    At Pearson Carter, we are seeking a skilled Enterprise Dynamics Support Specialist to join our team. This is an excellent opportunity for professionals with experience in NAV and D365 Business Central.About the RoleWe are looking for a highly motivated and detail-oriented individual who can provide first-class support to our clients. As an Enterprise...

  • Enterprise Data Governance Specialist

    3 weeks ago

    London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Our client is a renowned consultancy seeking a seasoned Enterprise Data Governance Specialist to spearhead a critical project for a high-profile client. The successful candidate will have extensive experience in Master Data Management (MDM) and a strong understanding of data structures, governance, and MDM principles.Key Responsibilities:Develop and...

  • Enterprise Sales Specialist

    4 weeks ago

    London, Greater London, United Kingdom Snaphunt Full time

    The OpportunityWe are seeking a highly skilled Enterprise Sales Specialist to join our team at Snaphunt. As an Enterprise Sales Specialist, you will be responsible for managing the entire complex sales cycle from generating leads and qualifying enterprise customers to securing deals.The RoleEstablish and grow strong relationships with strategic contacts, and...

  • Enterprise Data Specialist

    17 hours ago

    London, Greater London, United Kingdom BDO UK Full time

    Job Title: Enterprise Data SpecialistAn estimated salary of £55,000 - £70,000 per year.Company OverviewBDO UK is a leading accountancy and business advisory firm providing advice and solutions for entrepreneurial organisations. Our team works closely with Digital Marketing to provide CMS support to the business and improve the CMS product based on the...

  • Senior Enterprise Sales Specialist

    4 weeks ago

    London, Greater London, United Kingdom Cloud Decisions Full time

    Unlock Your Sales PotentialJoin Cloud Decisions, a leading Microsoft-centric solutions and services provider, as a Senior Enterprise Sales Specialist. We're seeking a seasoned sales professional with a proven track record of success in mid-enterprise sales. As a key member of our elite dedicated team of Biz Apps sales specialists, you'll have exclusive...

  • Enterprise Performance Management Specialist

    3 weeks ago

    London, Greater London, United Kingdom KPMG Full time

    About the RoleWe are seeking a highly skilled Enterprise Performance Management Specialist to join our team at KPMG. As an Enterprise Performance Management Specialist, you will be responsible for defining solutions for Oracle Enterprise Performance Management (EPM) areas, leveraging leading practices to support business requirements as part of a wider...

  • Enterprise IT Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom QTS Data Centers Full time

    The Enterprise IT Support Specialist at QTS Data Centers is an experienced systems administrator focused on end-user software applications, management portals, hardware, vendor management, and troubleshooting. This role provides assistance where needed for common to advanced desktop support issues with little supervision. The successful candidate will...

  • Enterprise Risk Management Framework Specialist

    2 weeks ago

    London, Greater London, United Kingdom Salt Full time

    Enterprise Risk Management Framework SpecialistThe Enterprise Risk Management (ERM) Framework Specialist will play a critical role in supporting the EUI Risk Team in the development and maintenance of the ERM Framework and the internal control system. This specialist will report to the Head of Operational Risk and be responsible for providing advice on the...

  • Enterprise Architecture Strategist

    4 weeks ago

    London, Greater London, United Kingdom Think IT Resources Full time

    Enterprise Architecture ManagerYou will be a key strategic partner in defining how our clients approach new or emerging technology and business opportunities. With expertise in AWS, GCP, SAP, and Oracle, you will work to simplify the core capabilities of our business.Key Responsibilities:Develop and promote the business value of enterprise architecture,...

  • Enterprise Sales Specialist

    4 weeks ago

    London, Greater London, United Kingdom Snaphunt Full time

    The OpportunityWe are seeking a highly skilled Enterprise Sales Specialist to join our team at Snaphunt. As an Enterprise Sales Specialist, you will be responsible for managing the entire complex sales cycle from generating leads and qualifying enterprise customers to securing deals.The RoleEstablish and grow strong relationships with strategic contacts, and...