Medical Secretary

4 weeks ago


Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

About the Role

We are seeking an enthusiastic and highly motivated individual to join our team as a Medical Secretary to support the Renal, Clinical Immunology & Allergy specialities at Kent & Canterbury Hospital.

The successful candidate will be responsible for providing an efficient medical secretary and administrative service to the Renal, Immunology & Allergy teams as well as the wider service. This role will require a high standard of organisational skills, excellent communication skills, and the ability to work well under pressure.

Main Responsibilities

  • Act as first point of contact on behalf of the Teams and wider Services, dealing effectively and courteously with all enquiries from GPs, patients, other departments within the Trust and any other external organisations.
  • Liaising with colleagues regarding appointments and necessary important clinical information to ensure patients are seen on their pathway without delay.
  • Ensure RTT patient data quality is accurate at all times.
  • Act as key point of contact for health service employees at all levels, both within the Trust and outside agencies.
  • Accurately transcribing from Winscribe digital dictation all clinical letters and other correspondence as required by the consultant and team, ensuring layout, spelling, grammar and punctuation is consistent and within specified timescales.
  • Attend meetings as requested, taking minutes as appropriate.
  • Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines.
  • Adapt a flexible attitude to meet the needs of the service, taking into consideration each department's unique specialty and the subsequent requirements of such specialist services.

About Us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

What We Offer

  • A full package of benefits, including a car lease scheme; on-site childcare; generous annual leave in line with NHS terms and conditions; high street and public transport discounts; a 24/7 staff support service - and the little things that make life easier, like on-site Amazon lockers and fresh fruit and veg stalls.

Person Specification

  • GCSE in Maths and English or Equivalent.
  • Working knowledge of Microsoft Office.
  • Ability to communicate with, co-ordinate and liaise with a multidisciplinary team.
  • Excellent organisational skill.
  • Ability to use own initiative.
  • Good interpersonal skills interact with colleagues and clients courteously.
  • Previous experience working within a busy administrative environment.
  • Knowledge of a range of administrative work procedures and practice including a knowledge of software programmes.

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