Customer Service Liaison
4 weeks ago
We are seeking a Customer Service Liaison to provide an office-based link between customers and Johnsons Workwear, ensuring a high standard of customer care in accordance with our customer commitment.
This role offers a range of benefits including:
- 22 days holiday per year (rising to a maximum of 25) plus bank holidays
- Access to a company Share Save Scheme and Smart spending App
- Employee wellness programme and referral scheme
- Company pension
- On-site parking
- Access to an award-winning training academy dedicated to staff development
In this role, you will:
- Record all calls/emails onto our system and forward to relevant departments for investigation/updates and keeping all departments/colleagues and customers updated regularly
- Complete monthly VIP calls to customers and update records and possible sales
- Order items, complete customer instructions, and end customer contracts as and when required
- Process all documentation correctly and maintain files and records according to procedures
- Action messages received and record these on our system plus respond to messages
- Carry out duties as laid down in BS EN ISO 9001: 2000 / 14001 Local Working Instructions and Company Operations Manual which may be updated from time to time
- Liaise closely with other departments and provide support for the Customer Service Executives and action instructions from the
- Comply with Company Policies and the Terms and Conditions of Employment, Health & Safety, and follow Company Procedures. Full PPE
- Attend training courses as required
- Foster and maintain good working relations with customers, Company, and colleagues
- Maintain confidentiality of Company and customer business
- Other ad-hoc duties as required
Person Specification
The ideal candidate would have worked in an office environment previously, be confident in a range of IT skills including Word, Excel, and Microsoft Teams. Be able to work as part of a team plus on their own and have a strong attention to detail and good time management and organisation skills. Experience in a similar role is essential.
Who are Johnsons Workwear?
-
Customer Service Liaison
4 weeks ago
Basingstoke, Hampshire, United Kingdom Office Angels Full timeOffice Angels is seeking a highly organized and detail-oriented Customer Service Liaison to join their team. As a Key Account Coordinator, you will be responsible for liaising with Key Accounts and other UK customers to ensure prompt and accurate responses to all correspondence received.The day-to-day duties of this role will include:Resolving and responding...
-
Customer Service Liaison
4 weeks ago
Basingstoke, Hampshire, United Kingdom Johnsons Workwear Full timeWe are seeking a Customer Service Liaison to provide an office-based link between customers and Johnsons Workwear in order to satisfy queries, record and resolve problems, and ensure a high standard of customer care in accordance with our customer commitment.This role offers a range of benefits including:22 days holiday per year (rising to a maximum of 25)...
-
Customer Service Liaison
4 weeks ago
Basingstoke, Hampshire, United Kingdom Johnsons Workwear Full timeWe are seeking a Customer Service Liaison to provide an office-based link between customers and our company, ensuring a high standard of customer care in accordance with our customer commitment.This role offers a range of benefits including:22 days holiday per year (rising to a maximum of 25) plus bank holidaysAccess to a company Share Save Scheme and Smart...
-
Customer Service Liaison
4 weeks ago
Basingstoke, Hampshire, United Kingdom Office Angels Full timeKey Customer Co-ordinator RoleOffice Angels have partnered with a forward-thinking client to recruit a skilled Key Customer Co-ordinator. This is a busy role that offers a hybrid work pattern, with 3 days spent in the office and 2 days working from home. You will join a dedicated team of individuals who possess excellent communication skills and a passion...
-
Automotive Customer Service Expert
2 weeks ago
Basingstoke, Hampshire, United Kingdom First Recruitment Services Full timeJob Title: Service AdvisorJob Type: Full-timeAbout the Role:We are seeking a highly skilled and experienced Service Advisor to join our busy motor dealership in Basingstoke. As a Service Advisor, you will be responsible for providing exceptional customer service, communicating vehicle maintenance and repair requirements, and ensuring accurate and timely...
-
Customer Service Representative
2 weeks ago
Basingstoke, Hampshire, United Kingdom Select Service Partner UK Ltd Full timeWe are seeking a motivated and enthusiastic Team Member to join our dynamic team at Select Service Partner UK Ltd. As a Team Member, you will be the face of our company, providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.Key Responsibilities:Engage with customers and provide an outstanding customer...
-
Project Liaison Specialist
4 weeks ago
Basingstoke, Hampshire, United Kingdom CVL:LDN Full time £34,000We are seeking an experienced Resident Liaison Officer to join our team at CVL:LDN. As a key member of our utility projects team, you will be responsible for liaising with local residents, contractors, local authorities, and our client about forthcoming works. Your results will be relayed to the client to monitor contractor performance.The ideal candidate...
-
Construction Liaison Officer
4 weeks ago
Basingstoke, Hampshire, United Kingdom fish4.co - Jobboard Full timeWe are seeking a skilled Contract Liaison Officer to join our team in the Basingstoke area. The successful candidate will be responsible for maintaining high levels of communication with customers and internal teams, booking installations, and providing feedback to project managers.Key Responsibilities:Communicate effectively with customers and internal...
-
Medical Science Liaison: Neuroscience Expert
4 weeks ago
Basingstoke, Hampshire, United Kingdom Lilly Full timeWe are seeking a highly skilled Medical Science Liaison to join our Neuroscience team. As a Medical Science Liaison, you will be responsible for providing scientific expertise and support to our customers, including healthcare professionals and researchers.About the Role:The Medical Science Liaison will be responsible for maintaining and communicating deep...
-
Customer Service Supervisor
4 weeks ago
Basingstoke, UK, Hampshire, United Kingdom Progress Sales Recruitment Ltd Full timeInternational Customer Service Supervisor.An exceptional opportunity to join THE LEADING GLOBAL CONSUMABLE FOCUSED BREATHING COMPANY. Represented in over 97 countries and this organisation has a reputation for exceptional products and service. People joining the business are offered a career with an agile and forward-thinking organisation that has excellent...
-
Medical Science Liaison: Neuroscience Specialist
1 month ago
Basingstoke, Hampshire, United Kingdom Lilly Full timeWe're seeking a highly skilled Medical Science Liaison to join our Neuroscience team.About the Role:The Medical Science Liaison will be responsible for maintaining and communicating deep scientific knowledge in the field of neuroscience.Key Responsibilities:Maintain and effectively communicate deep scientific knowledge in the field of neuroscience.Engage in...
-
Medical Science Liaison: Neuroscience Expert
4 weeks ago
Basingstoke, Hampshire, United Kingdom Lilly Full timeWe're seeking a highly skilled Medical Science Liaison to join our Neuroscience team at Lilly.About the Role:The Medical Science Liaison (MSL) program is designed to support the in-depth, technical information needs of our Medical Affairs teams. As an MSL, you will be responsible for maintaining and effectively communicating deep scientific knowledge,...
-
Neuroscience Medical Liaison Position
3 days ago
Basingstoke, Hampshire, United Kingdom Lilly Full timeAbout LillyLilly is a global healthcare leader that unites caring with discovery to make life better for people around the world. With a history spanning over a century, we have remained true to our mission of creating high-quality medicines that meet real needs.Job OverviewThe Medical Science Liaison (MSL) program at Lilly is specifically designed to...
-
Medical Science Liaison: Neuroscience Expert
4 weeks ago
Basingstoke, Hampshire, United Kingdom Lilly Full timeWe are seeking a highly skilled Medical Science Liaison to join our team in the Neuroscience field.This role will involve engaging with scientific experts, synthesizing complex data, and communicating meaningful clinical insights to Lilly medical and cross-functional teams.The ideal candidate will have a strong background in health sciences, excellent...
-
Medical Science Liaison: Neuroscience Specialist
4 weeks ago
Basingstoke, Hampshire, United Kingdom Lilly Full timeWe are seeking a highly skilled Medical Science Liaison to join our team at Lilly. As a Medical Science Liaison, you will play a critical role in supporting the in-depth, technical information needs of our Medical Affairs teams.Key Responsibilities:Develop and maintain deep scientific knowledgeExcel at customer engagement and support medical/scientific...
-
Customer Service Supervisor
4 weeks ago
Basingstoke, Hampshire, United Kingdom Vistry Group Full timeWe are seeking a Customer Service Supervisor to improve the way our Division deals with incoming customer enquiries and deliver greater customer satisfaction by responding in a timely and efficient manner.Key Responsibilities:Lead a team of customer service representatives to ensure excellent customer service deliveryDevelop and implement processes to...
-
Customer Service Advisor
3 weeks ago
Basingstoke, Hampshire, United Kingdom Diligenta Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through inbound calls, ensuring that our customers receive the highest level of service and support.Key ResponsibilitiesProvide timely and...
-
Customer Service Supervisor
2 weeks ago
Basingstoke, Hampshire, United Kingdom Vistry Group Full timeJob DescriptionWe are seeking a Customer Service Supervisor to improve customer satisfaction by responding to enquiries in a timely manner within Vistry Services Division.Main Responsibilities:Deliver exceptional customer service to enhance customer satisfaction.Manage customer enquiries to resolve issues efficiently.Collaborate with the team to improve...
-
Customer Service Representative
4 weeks ago
Basingstoke, Hampshire, United Kingdom Vistry Group Full timeWe are seeking a skilled Customer Service Representative to improve the way our Division deals with incoming customer enquiries and deliver greater customer satisfaction by responding in a timely and efficient manner.Key Responsibilities:Respond to customer enquiries in a professional and courteous mannerProvide accurate and timely information to...
-
Customer Service Representative
4 weeks ago
Basingstoke, Hampshire, United Kingdom ITSS Recruitment Full timeJob Summary:As a Customer Service Representative at ITSS Recruitment, you will be at the forefront of our mission to provide exceptional after-sales support. You will handle customer queries related to energy usage, billing, and tariffs, ensuring our customers feel confident and supported.Key Responsibilities:Deliver excellent after-sales support through...