Automotive Customer Service Expert

2 weeks ago


Basingstoke, Hampshire, United Kingdom First Recruitment Services Full time
  • Job Title: Service Advisor
  • Job Type: Full-time
  • About the Role:

We are seeking a highly skilled and experienced Service Advisor to join our busy motor dealership in Basingstoke. As a Service Advisor, you will be responsible for providing exceptional customer service, communicating vehicle maintenance and repair requirements, and ensuring accurate and timely invoicing.

  • Key Responsibilities:
  • Provide outstanding customer service to all visitors and customers, ensuring their needs and concerns are addressed promptly and professionally.
Act as a liaison between customers and the dealership's service department, effectively communicating vehicle maintenance and repair requirements.Schedule appointments and manage the booking system to ensure efficient use of service department resources.Ensure accurate and timely invoicing for services provided, while maintaining a high level of attention to detail.Handle any customer complaints and resolve issues effectively, ensuring customer satisfaction.
  • Service Advisor

    4 weeks ago


    Basingstoke, Hampshire, United Kingdom Group 1 Automotive Full time

    Job DescriptionAs a Service Advisor at Group 1 Automotive, you will be responsible for delivering exceptional customer experiences and providing trusted advice to our clients.We are seeking a highly motivated and organized individual who can effectively handle inbound and outbound telephone calls, respond to customer email enquiries, and provide a high level...


  • Basingstoke, Hampshire, United Kingdom Group 1 Automotive Full time

    Job DescriptionAs a Workshop Controller at Group 1 Automotive, you will be responsible for ensuring service and repairs are carried out effectively and accurately to achieve the highest possible standards for technical quality.The role involves managing a team of technicians to deliver exceptional customer service and ensuring that all work is completed to...


  • Basingstoke, Hampshire, United Kingdom Group 1 Automotive Full time

    Workshop Controller RoleAt Group 1 Automotive, we are seeking a skilled Workshop Controller to join our team.Key Responsibilities:Ensure service and repairs are carried out effectively and accurately to achieve the highest possible standards for technical quality.Work closely with our technicians to ensure seamless execution of service and repair...


  • Basingstoke, Hampshire, United Kingdom Group 1 Automotive Full time

    Key Responsibilities:As a Parts Advisor at Group 1 Automotive, you will be a key part of the Retail Centre, working with world-class brands. Your excellent communication and organisational skills will enable you to deal with customers face to face or over the phone, providing an outstanding customer service experience.Benefits:Basic £26,862pa, OTE circa...


  • Basingstoke, Hampshire, United Kingdom Group 1 Automotive Full time

    Role OverviewAs a Sales Executive with Group 1 Automotive, you will have the opportunity to work with world-class brands and deliver outstanding experiences for our customers. With a successful global automotive group as your backdrop, you will broaden your experience across both sites and brands.What We OfferCompetitive Salary: £24k, plus OTE Circa £40k,...


  • Basingstoke, Hampshire, United Kingdom Group 1 Automotive Full time £34,272

    Job Summary We are seeking a highly skilled Maintenance Controller to join our team at Group 1 Automotive. As a Maintenance Controller, you will be responsible for ensuring the effective and accurate delivery of service and repairs in our workshop. You will work closely with our technicians to achieve the highest possible standards for technical quality and...


  • Basingstoke, Hampshire, United Kingdom Group 1 Automotive Full time

    Job OverviewWe are seeking a skilled Automotive Team Lead to join our team at Group 1 Automotive. As a key member of our organization, you will be responsible for ensuring the highest possible standards of technical quality and productivity in the workshop.Key ResponsibilitiesEvaluate service and repair performance to identify areas for...


  • Basingstoke, Hampshire, United Kingdom Group 1 Automotive Full time

    Sales Career OpportunityAre you looking for a rewarding career in sales? Do you want to be part of a dynamic team that values exceptional customer experiences? Look no further! As a Sales Executive with Group 1 Automotive, you will have the chance to work with world-class brands and make a real difference in the lives of our customers. Your Key...


  • Basingstoke, Hampshire, United Kingdom Group 1 Automotive Full time

    About the RoleWe are seeking a Sales Executive to join our team at Toyota Basingstoke.Your Key ResponsibilitiesNatural and curious interaction with customers in the showroom.Adhere to Inchcape sales processes and regulations.Desire to help people and the team.Full EU driving licence.What We Offer33 days annual leave, including bank holidays, rising with...


  • Basingstoke, Hampshire, United Kingdom Group 1 Automotive Full time

    Job OverviewSales Executive RoleWe are seeking a highly motivated and customer-focused Sales Executive to join our team at Toyota Basingstoke. As a Sales Executive, you will be responsible for delivering exceptional customer experiences and achieving sales targets.Key ResponsibilitiesNaturally and curiously interact with customers in the showroom to...

  • Parts Advisor

    4 weeks ago


    Basingstoke, Hampshire, United Kingdom Group 1 Automotive Full time

    Job OverviewUnlock Your Potential as a Parts AdvisorAs a key member of our Retail Centre team, you will play a vital role in delivering exceptional customer experiences. With a passion for delivering outstanding results, you will work closely with customers to provide expert advice on parts availability and suitability.Key ResponsibilitiesProvide exceptional...

  • Service Advisor

    4 weeks ago


    Basingstoke, Hampshire, United Kingdom Group 1 Automotive Full time

    Job DescriptionAs a Service Advisor with Group 1 Automotive, you will have the opportunity to work with world-class brands and deliver outstanding experiences for our customers.With a focus on creating experiences you can be proud of, you will be part of a successful, global automotive group that values its employees and provides the right support for...

  • Parts Advisor

    4 weeks ago


    Basingstoke, Hampshire, United Kingdom Group 1 Automotive Full time

    Key Responsibilities:Create exceptional customer experiences as a key member of our Retail Centre team.Key Skills:Excellent communication and organisational skills to deal with customers face to face or over the phone.Benefits:Basic salary £26,862pa, OTE circa £35k plus excellent benefits and overtime.Working Hours:45 Hours.As a Parts Advisor, you will be...


  • Basingstoke, Hampshire, United Kingdom Harwoods Ltd Full time

    About the RoleWe are seeking a skilled Customer Service Coordinator to join our high-performing automotive team at Harwoods Ltd. In this role, you will be responsible for delivering exceptional customer experiences and supporting our team in achieving sales targets.


  • Basingstoke, Hampshire, United Kingdom Harwoods Ltd Full time

    At Harwoods Ltd, we are seeking a highly skilled Automotive Service Experience Coordinator to join our team in the South East of England.Job DescriptionThe role of the Automotive Service Experience Coordinator is to deliver exceptional levels of customer satisfaction while working closely with our workshop teams. This involves providing a warm and inviting...


  • Basingstoke, Hampshire, United Kingdom Eden Motor Full time

    About Eden Motor">We are a reputable and respected automotive company seeking an experienced Automotive Service Technician to join our team. This is a full-time position that requires a competitive salary, offering numerous benefits.">Job Summary">The successful candidate will be responsible for providing high-quality vehicle maintenance and repairs. The...


  • Basingstoke, Hampshire, United Kingdom Harwoods Ltd Full time

    Job Purpose: To manage outbound and inbound calls efficiently and professionally, handling service, MOT, repair, and maintenance bookings, price enquiries, general vehicle enquiries, and telemarketing campaigns.Key Responsibilities:Accurately record and communicate customer work instructions and seek opportunities to sell additional services.Participate in...


  • Basingstoke, Hampshire, United Kingdom Select Service Partner UK Ltd Full time

    We are seeking a motivated and enthusiastic Team Member to join our dynamic team at Select Service Partner UK Ltd. As a Team Member, you will be the face of our company, providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.Key Responsibilities:Engage with customers and provide an outstanding customer...


  • Basingstoke, Hampshire, United Kingdom Institute of the Motor Industry. limited Full time

    About the Role:Our ideal candidate is a seasoned leader with excellent interpersonal skills, looking to spearhead a high-performing workshop team in the automotive retail industry. As an Audi Workshop Controller at the Institute of the Motor Industry limited, you will play a pivotal role in driving service and repair excellence, while fostering strong...

  • Parts Advisor

    3 days ago


    Basingstoke, Hampshire, United Kingdom Holt Recruitment Ltd Full time

    **Job Title:** Parts Advisor**Job Overview**We are currently seeking an experienced Parts Advisor to support our team in Basingstoke. The successful candidate will play a vital role in delivering exceptional customer service, managing inventory, and sourcing parts efficiently. This is a full-time weekday position with a competitive salary.**Key...