Customer Relationship Manager

4 days ago


London, Greater London, United Kingdom TotalEnergies Full time

We are seeking a highly skilled and experienced professional to join our Key Accounts Team as a Customer Relationship Manager. This is an exciting opportunity to work with a global energy company like TotalEnergies, where you will be responsible for managing relationships with large-scale third-party relationships (TPIs) or blue-chip/public sector customers.

Key Responsibilities:

  • Manage daily customer interactions, ensuring a high level of customer service and satisfaction.
  • Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
  • Proactively resolve customer queries and issues, working closely with internal departments and third parties.
  • Ensure accurate invoicing and reporting, meeting contractual requirements.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to communicate at all levels.
  • Experience in managing relationships and resolving customer issues.
  • High level of accuracy and attention to detail.
  • Working knowledge of Microsoft packages, including Excel.

What We Offer:

  • A competitive salary and bonus structure.
  • A contributory pension scheme.
  • Life assurance and private healthcare.
  • Share incentive plan and capital increase share scheme.
  • Gym membership and private dental care.

About TotalEnergies:

TotalEnergies is a global energy company that values diversity and inclusion. We strive to create an inclusive environment where everyone can express and develop their potential, regardless of origin, gender, age, disability, or affiliation with a minority group.



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