Help Desk Operations Technician

3 weeks ago


Kings Hill, Kent, United Kingdom Cantium Business Solutions Full time £23,000

Cantium Business Solutions is committed to delivering cutting-edge services that exceed our clients' expectations. To achieve this, we're seeking a dedicated Help Desk Operations Technician to join our team.

About the Position

As a Help Desk Operations Technician, you'll play a critical role in ensuring seamless communication between our clients and internal teams. You'll need to possess excellent problem-solving skills, a solid understanding of IT concepts, and the ability to navigate complex technical issues.

We're looking for someone who can provide outstanding customer experiences, stay up-to-date with industry trends, and collaborate effectively with our internal teams.

Responsibilities
  • Manage and resolve technical issues
  • Develop and maintain technical knowledge
  • Collaborate with internal teams to deliver seamless support

The salary for this role is £28,000 - £32,000 per annum, depending on experience. Our employees also enjoy generous benefits, including 25 days of annual leave, plus bank holidays, and an additional day off at Christmas.



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