Service Desk Operations Technician
1 day ago
As a Service Desk Operations Technician at Security Cleared Jobs, you will play a vital role in supporting our clients' IT needs. You will be the primary point of contact for technical queries and issues, providing timely and effective solutions to ensure minimal disruption to our clients' operations.
You will work closely with our team to maintain accurate records, adhere to company policies, and monitor IT systems to identify potential issues before they become major problems.
This is an exciting opportunity to develop your skills and experience in IT support, working in a dynamic and supportive team environment. If you are passionate about delivering exceptional customer service and have a strong background in IT, we want to hear from you
Key Skills:
- Excellent communication and problem-solving skills
- Able to work effectively in a fast-paced team environment
- Familiarity with IT systems and infrastructure (Windows 10, device repair)
- Ability to maintain accurate records and reports
What We Offer:
- A competitive salary of £25,000 - £35,000 per annum
- A comprehensive training program to develop your skills and knowledge
- A supportive team environment with opportunities for career growth
- An attractive benefits package including 25 days annual leave, pension scheme, and more
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