Service Desk Coordinator

2 months ago


Marlpit Hill, United Kingdom CV-Library Full time

Exciting Opportunity: Service Desk Coordinator

Our client is one of the UK’s leading security specialists and they are on the look out for a Service Desk Coordinator to join their team

Salary: £25,000 - £28,000

Hours: Monday to Friday, 8.30am to 5.00pm

Based: Edenbridge

Benefits: 21 days holiday plus bank holidays (raising over a period up to 25), Annual Christmas and summer parties and more

***Please note the successful candidate will be subject to pass a full security clearance***

Responsibilities:

* Service Request Management: Accurately log and track all client service requests, ensuring timely responses and swift resolution of any issues.

* Maintenance Coordination: Schedule maintenance visits and remedial works for the engineering team, optimising resources and minimising disruption to clients.

* RAMS Documentation: Prepare and manage Risk Assessment and Method Statement (RAMS) documents for all projects, ensuring full compliance with health and safety regulations.

* Purchase Order Management: Efficiently raise purchase orders for necessary parts and services, ensuring smooth support for service delivery.

* Engineer Diary Management: Effectively coordinate and manage engineers’ diaries, optimising calls and visits to enhance productivity.

* Client Communication: Maintain clear and timely communication with clients regarding service updates, scheduling changes, and issue resolutions.

* Performance Reporting: Assist in generating reports on service performance and key metrics to drive continuous improvement in service delivery.

* General Office Administration: Provide administrative support as required to ensure smooth day-to-day operations.

Requirements:

* Previous experience working on a service desk and has previously worked within the industry or a similar service and maintenance environment.

* Strong organisational and multitasking abilities.

* Excellent verbal and written communication skills.

* Proficient in using service management software and Microsoft Office Suite.

For your information

*Interested? Please send your CV in as a Word format only

**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)

***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.

To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search



  • Burgess Hill, West Sussex, United Kingdom Pembroke Club Full time

    Pembroke Club is seeking a highly skilled Support Services Coordinator to provide essential administration support in Narberth. This is a full-time role with a competitive salary of £25,000.About the RoleSupport senior team members with administrative tasksManage reception desk, answer phone calls and greet visitorsCollate documents, update internal systems...


  • Brierley Hill, United Kingdom Southern Communications Group Full time

    **Voice Support Desk Vacancy** **Role** Training will be provided where necessary. A logical, proactive, and enthusiastic approach to work is a must. **Objectives** - Logging faults and providing timely updates and fixes to customers. - Providing technical support, answering support queries via phone & ticketing system. - Determining the nature of faults...


  • Burgess Hill, West Sussex, United Kingdom Supply Desk Full time

    About the RoleSupply Desk is seeking an experienced English Teacher to join a secondary school in Burgess Hill, providing high-quality education to students across Key Stages 3 and 4.Key ResponsibilitiesDeliver engaging English lessons to students, adapting teaching methods to cater to diverse learning stylesContribute to the development of students'...


  • Hill Head, Hampshire, United Kingdom Security Cleared Jobs Full time

    About the RoleAs a Service Desk Operations Technician at Security Cleared Jobs, you will play a vital role in supporting our clients' IT needs. You will be the primary point of contact for technical queries and issues, providing timely and effective solutions to ensure minimal disruption to our clients' operations.You will work closely with our team to...

  • Service Coordinator

    6 months ago


    Kings Hill, United Kingdom Bridge Recruitment UK Limited Full time

    **Service Coordinator (Maternity Cover)** **Location: Kings Hill** **Salary: £25,000 - £35,000 per annum, pro-rata** **Hours: Monday - Friday 8.00am - 5.00pm** **Job type: 12-month contract with potential to go permanent** Our client, a leading regional compressor supply company are recruiting for a Service Coordinator to join their busy team. Their...

  • Service Coordinator

    6 months ago


    Burgess Hill, United Kingdom HPC plc Full time

    **Service Coordinator** HPC Compressed Air Systems have a vacancy for a Service Coordinator based in Burgess Hill. You will be responsible for assisting with the efficient coordination and scheduling of compressed air service engineers, service work and all associated activities. Key responsibilities: - Allocation of labour, subcontractor and equipment -...

  • Service Coordinator

    7 months ago


    Burgess Hill, United Kingdom HPC plc Full time

    **Service Coordinator** HPC Compressed Air Systems have a vacancy for a Service Coordinator based in Burgess Hill. You will be responsible for assisting with the efficient coordination and scheduling of compressed air service engineers, service work and all associated activities. Key responsibilities: - Allocation of labour, subcontractor and equipment -...

  • Operations Manager

    3 months ago


    Marlpit Hill, United Kingdom CV-Library Full time

    This company has developed their own niche position supplying products to laboratories, research and educational establishments. They focus on high levels of service and readily available stock of their leading lines to differentiate their offer, as well as the capacity to manufacture specialist equipment to a high standard. It’s a good place to work...


  • Burgess Hill, West Sussex, United Kingdom The Modality Partnership – Mid Sussex Division Full time

    About the RoleThe Modality Partnership – Mid Sussex Division is seeking a highly motivated and organized Patient Services Support Specialist to join our team. As a front-line representative of our organization, you will play a critical role in providing exceptional patient care, managing patient interactions, and performing administrative tasks.Key...


  • Burgess Hill, West Sussex, United Kingdom The Modality Partnership – Mid Sussex Division Full time

    Job SummaryWe are seeking an experienced Front Desk Operations Coordinator to join our team at The Modality Partnership – Mid Sussex Division. As a key member of our front desk operations, you will provide exceptional customer service, manage patient interactions, and perform administrative tasks with precision.Key Responsibilities:Customer Service: Engage...


  • Kings Hill, Kent, United Kingdom Cantium Business Solutions Full time £23,000

    About the JobWe are seeking a talented Junior Help Desk Engineer to join our team at Cantium Business Solutions. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients.About UsCantium Business Solutions is a forward-thinking organization that provides tailored IT solutions to local government,...


  • Stamford Hill, Greater London, United Kingdom Holroyd Howe Full time

    At Holroyd Howe, we are seeking an experienced Food Service Coordinator to support our operations at Stamford. This is a zero-hours contract, with hours allocated on a weekly basis to cover site functions, sickness cover, and staff shortages.The successful candidate will have a background in exceptional food catering services and the ability to work in a...


  • Burgess Hill, West Sussex, United Kingdom Essential Employment Full time

    Essential Employment is seeking a highly motivated Surveying Services Coordinator to join our team. As a key member of our Repairs Partnering team, you will be responsible for delivering general building surveying services across our client's portfolio.The ideal candidate will have a strong understanding of compliance standards and specifications, with the...


  • Burgess Hill, West Sussex, United Kingdom Austin Fraser Full time

    Support Services Coordinator Opportunity">Austin Fraser is seeking a Support Services Coordinator to join our team providing care and support to young people with learning difficulties, disabilities, and autism in Rhandirmwyn. ">About the Role:">Provide tailored emotional and practical support to individuals addressing their unique needs.Assist with daily...

  • Service Desk Agent

    2 days ago


    Burgess Hill, West Sussex, United Kingdom Travail Employment Group Full time

    **About the Role**We are seeking an experienced Customer Service Advisor to join our team on a 9-month fixed term contract. In this role, you will be responsible for providing exceptional customer service, processing customer policy documentation, and ensuring compliance with relevant regulations.The successful candidate will have:Excellent communication and...


  • Brierley Hill, Dudley, United Kingdom Green Recruitment Company Full time

    Job RoleWe are thrilled to announce a new strategic partnership with Zenergi, a leader in sustainable energy solutions. As part of our growing operational team, we are looking for a skilled Metering Services Coordinator to support customers and internal teams in driving company growth through the development and sales of metering services contracts.The ideal...


  • Burgess Hill, United Kingdom Chartwells Full time

    About UsChartwells is a leading provider of catering and support services to the education sector in the UK. We're part of Compass Group UK&I, a company committed to investing in its people, celebrating individuality, and rewarding employees who go beyond the plate.We're seeking an experienced Catering Supervisor to join our team, responsible for overseeing...


  • Burgess Hill, West Sussex, United Kingdom Malcolm Group Full time

    Key ResponsibilitiesThe Malcolm Group requires a highly organised Administrative Customer Service Role candidate to manage key customer accounts, cover other customer service desks, and perform various administrative tasks.You will need to have a strong understanding of Microsoft Office applications and be able to work independently with minimal...


  • Burgess Hill, West Sussex, United Kingdom Malcolm Group Full time

    Job OverviewThe Malcolm Group is seeking a skilled Customer Service Support Specialist to join our team at our Haydock location.This role involves managing key customer accounts on a day-to-day basis, supporting and covering other customer service desks within the department, and performing filing and general office tasks.To be successful in this role, you...


  • Kings Hill, Kent, United Kingdom Cantium Business Solutions Full time €23,000

    Role: Junior Helpdesk Engineer Cantium, part of Commercial Services group are now looking for a Junior Helpdesk Engineer to join the team, providing support and taking ownership of all Help Desk duties across the group CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries, with...