Account Director

4 weeks ago


London, Greater London, United Kingdom The Fitting Room Full time
About The Fitting Room

We're a people-centric agency that's all about building meaningful relationships with our clients and team members. Our mission is to deliver exceptional service and strategic advice to our retained and campaign-led clients.

Job Title: Junior Account Director

We're seeking a talented and experienced Junior Account Director to join our Client Services team. As a key member of our team, you'll be responsible for building and maintaining strong relationships with senior contacts within our clients, developing and managing robust plans to maintain and grow our existing client base, and overseeing the delivery of campaigns and projects.

Key Responsibilities:
  1. Build and maintain strong relationships with senior contacts within our clients.
  2. Develop and manage robust plans to maintain and grow our existing client base.
  3. Oversee the delivery of campaigns and projects, measuring success against client objectives.
  4. Stay up-to-date with industry trends, competitor activities, and agency news.
  5. Effectively lead our Client Services team, mentoring and coaching them to develop and grow.
Requirements:
  1. 6+ years in agency-side client services roles.
  2. Experience managing client services teams of 2 or more.
  3. Understanding of PR, Social, activation, and influencer channels.
  4. Proven experience of managing multiple client accounts effectively.
  5. Strong project management and oversight skills.
  6. Proactive approach to problem-solving.
  7. Commercial understanding, working to and building budgets.
  8. Client management across senior stakeholders.
  9. A track record of successful management and growth of client accounts.
What We Offer:
  1. Up to £48k per annum DOE.
  2. Relocation for one month of the year and work from anywhere.
  3. Half-day Fridays in January to learn and develop.
  4. Bank Holiday swap – swap your bank holidays for holiday allowance to celebrate something important to you.


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