Key Account Administrator

6 days ago


Perth, Perth and Kinross, United Kingdom TSG UK Solutions Ltd Full time

**Job Summary**

TSG UK Solutions Ltd is seeking a highly skilled Key Account Administrator to cover a maternity leave position with the possibility of becoming a permanent role. As a Key Account Administrator, you will play a crucial part in maintaining and developing our key customer relationships.

**Key Responsibilities:**

  • Prepare and submit daily, weekly, and monthly reports to ensure timely and accurate information.
  • Respond to and follow up on incoming queries and communications from key account customers' representatives.
  • Proactively inform customers of potential issues and concerns.
  • Log, manage, and resolve customer queries and complaints in a timely and professional manner.
  • Liaise with other departments to maintain successful service level agreements and ensure seamless customer service.
  • Support Key Account Managers at customer meetings as required.

**Essential Skills:**

  • Ability to prioritize workload and meet deadlines.
  • Excellent communication and organizational skills.
  • Good IT skills and proficiency in relevant software.
  • Previous experience in a customer service role.
  • Ability to multitask and work in a fast-paced environment.

**What We Offer:**

TSG UK Solutions Ltd is a dynamic and growing company that values its employees and provides opportunities for growth and development. As a Key Account Administrator, you will have the chance to work with a talented team and contribute to the success of our key customer relationships.



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