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Key Account Administrator
2 months ago
**Job Title:** Key Account Administrator
**Company:** TSG UK Solutions Ltd
**Job Type:** Full-time
**About the Role:** We are seeking a highly skilled Key Account Administrator to join our team on a full-time basis. The successful candidate will be responsible for covering maternity leave with the possibility of being a permanent position.
**Key Responsibilities:**
- Complete daily, weekly, and monthly reports to ensure timely and accurate information.
- Field and follow up on incoming queries and communications from key account customers' representatives.
- Proactively advise customers of any potential issues or concerns.
- Log, manage, and resolve customer queries and complaints in a timely and professional manner.
- Liaise with other departments to maintain successful service level agreements and ensure seamless communication.
- Support Key Account Managers at customer meetings as required.
**Essential Skills:**
- Ability to prioritize workload and meet deadlines in a fast-paced environment.
- Excellent communication and organizational skills to effectively manage multiple tasks and responsibilities.
- Good IT skills to navigate and utilize various software systems.
- Previous experience in a customer service role, with a strong understanding of customer needs and expectations.
- Ability to multitask and adapt to changing priorities.
**What We Offer:**
As a Key Account Administrator at TSG UK Solutions Ltd, you will have the opportunity to work with a dynamic team, develop your skills and expertise, and contribute to the success of our organization.