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Key Account Administrator

2 months ago


Perth, Perth and Kinross, United Kingdom TSG UK Solutions Ltd Full time

**Job Title:** Key Account Administrator

**Company:** TSG UK Solutions Ltd

**Job Type:** Full-time

**About the Role:** We are seeking a highly skilled Key Account Administrator to join our team on a full-time basis. The successful candidate will be responsible for covering maternity leave with the possibility of being a permanent position.

**Key Responsibilities:**

  • Complete daily, weekly, and monthly reports to ensure timely and accurate information.
  • Field and follow up on incoming queries and communications from key account customers' representatives.
  • Proactively advise customers of any potential issues or concerns.
  • Log, manage, and resolve customer queries and complaints in a timely and professional manner.
  • Liaise with other departments to maintain successful service level agreements and ensure seamless communication.
  • Support Key Account Managers at customer meetings as required.

**Essential Skills:**

  • Ability to prioritize workload and meet deadlines in a fast-paced environment.
  • Excellent communication and organizational skills to effectively manage multiple tasks and responsibilities.
  • Good IT skills to navigate and utilize various software systems.
  • Previous experience in a customer service role, with a strong understanding of customer needs and expectations.
  • Ability to multitask and adapt to changing priorities.

**What We Offer:**

As a Key Account Administrator at TSG UK Solutions Ltd, you will have the opportunity to work with a dynamic team, develop your skills and expertise, and contribute to the success of our organization.