Problem Resolution Expert
3 days ago
We're looking for a dedicated Problem Resolution Expert to join our team at Arriva plc. This role involves supporting IT colleagues with Use Case/End User training material creation and video guides, while also providing support for Service Management colleagues in running and development of processes.
The successful candidate will drive the delivery of high-quality Problem & Knowledge Management services to build and maintain effective relationships with IT Services stakeholders. Key responsibilities include owning the Knowledge Management process, developing and maintaining the Problem Management process, and reporting on its success.
This role requires experience in Service Management and Knowledge Management, as well as good working knowledge of problem and incident management. A certification in ITIL Foundation V3 or 4 is also highly desirable. The salary for this role is £45,000 - £55,000 per annum.
We offer:
- A competitive salary of £45,000 - £55,000 per annum.
- A generous pension plan.
- Life Assurance and access to medical professionals.
- 25 days holidays and statutory bank holidays per year.
- Access to Employee Assistance Programme and Online Reward Gateway.
- Eyecare vouchers.
- Opportunity to join Employee Experience Forum and Global Arriva Inclusion Network.
- Free Arriva bus travel for you and immediate family.
At Arriva, we value collaboration and teamwork.
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CNC Milling Expert
5 days ago
Sunderland, Sunderland, United Kingdom Talent84 Ltd Full timeCNC Milling Expert sought by Talent84 Ltd to work on Mazak CNC machines. This is a challenging and rewarding role that requires excellent technical skills and a strong attention to detail.About the RoleThis is an exciting opportunity for someone who is passionate about CNC machining and wants to work with a talented team of experts. As a CNC Milling Expert,...
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Salesforce Expert
1 week ago
Sunderland, Sunderland, United Kingdom GEM Partnerships Full timeGEM Partnerships is seeking a skilled Salesforce Expert to join our team as a Hybrid Administrator. This role will be responsible for the day-to-day configuration, support, maintenance, and improvement of our Salesforce platform.This position requires strong technical skills, with experience in improving processes and the successful adoption of the...
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Financial Planning and Analysis Expert
1 month ago
Sunderland, Sunderland, United Kingdom beBee Professionals Full time £45,000 - £65,000We are seeking a highly skilled Financial Planning and Analysis Expert to lead our finance team in Sunderland, United Kingdom. The ideal candidate will have a strong background in financial management, budgeting, and forecasting, with excellent analytical and problem-solving skills.Responsibilities:Develop and implement financial planning and analysis...
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UK Electrical Installation Expert
5 days ago
Sunderland, Sunderland, United Kingdom Utilise Recruitment Full timeUK Electrical Installation ExpertUtilise Recruitment is seeking a highly skilled UK Electrical Installation Expert to join their team. The role will be based in Sunderland but will cover the UK, offering a competitive salary of £41,000 plus van.The successful candidate will be responsible for installing and commissioning electrical systems, including LV M&E...
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Client Support Expert
1 month ago
Sunderland, Sunderland, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Client Support Expert to join our team at beBee Professionals. As the primary point of contact for customers, you will be responsible for handling incoming calls, emails, and chat queries, providing accurate information, and resolving customer issues efficiently.Key Responsibilities:Handle customer inquiries and resolve issues in a timely...
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Service Delivery Expert
1 month ago
Sunderland, Sunderland, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Service Delivery Expert to provide exceptional customer service and support for beBee Professionals in Sunderland, United Kingdom.Key Responsibilities:Deliver exceptional customer service and support through various channels.Provide accurate and up-to-date information about products and services.Work closely with other departments to ensure...
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Network Infrastructure Specialist
1 month ago
Sunderland, Sunderland, United Kingdom AESC UK Full timeJob Title: Assistant Network EngineerAESC UK is seeking a highly skilled Assistant Network Engineer to join our Information Services department based at our Sunderland-based manufacturing facilities.Job SummaryThis is an exciting opportunity to contribute to the planning, installation, configuration, and commissioning of new network architecture,...
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Expert Travel Sales Specialist
5 days ago
Sunderland, Sunderland, United Kingdom Hays Travel Full timeHays Travel is seeking a talented Expert Travel Sales Specialist to join our successful teams in our branches.As an experienced Travel Consultant, you will have excellent product knowledge and exceptional customer service skills to help our customers plan and book their holidays.We are looking for someone who can drive business through social media, events,...
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Automotive Estimation Expert
5 days ago
Sunderland, Sunderland, United Kingdom Steer Automotive Group Full timeJob Overview:Steer Automotive Group, a leading automotive repair business, is seeking an experienced VDA Estimator to join our dynamic team at the Steer Sunderland Commercial site. This exciting opportunity allows you to excel in the automotive repair industry and contribute to our high-quality service and customer satisfaction.About the Role:In this key...
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Senior Software Development Expert
3 weeks ago
Sunderland, Sunderland, United Kingdom Apexon Full timeAbout Apexon Digital SolutionsWe are looking for highly skilled Senior Software Development Experts to join our team of digital innovators in Sunderland.As a key member of our team, you will be responsible for:Designing and developing complex software solutions that meet our clients’ needsCollaborating with our client project teams to ensure successful...
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Luxury Sales Ambassador
6 days ago
Sunderland, Sunderland, United Kingdom Frasers Group Full timeCompany OverviewFrasers Group is a leading luxury fashion destination for men and women, offering an exclusive edit of over 200 brands from established international designers to contemporary labels.SalaryThe estimated salary for this role is £25,000 - £30,000 per annum, depending on experience.Job DescriptionWe are seeking exceptional Sales Assistants to...
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Warehouse Operative
4 weeks ago
Sunderland, Sunderland, United Kingdom Baltic Recruitment Limited Full timeJob Title: Warehouse OperativeJob Type: Temporary to PermanentLocation: SunderlandBaltic Recruitment Limited is seeking a skilled Warehouse Operative to join their team. As a Warehouse Operative, you will be responsible for manufacturing products to high standards, diagnosing problems, and maintaining good housekeeping.Key Responsibilities:Manufacturing...
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Assembly and Test Engineer
3 days ago
Sunderland, Sunderland, United Kingdom Ingersoll-Rand plc Full timeWe are seeking an experienced Assembly and Test Engineer to join our team at Ingersoll-Rand plc. In this role, you will be responsible for assembling and testing complex mechanical components, working closely with cross-functional teams to deliver high-quality results.Main Responsibilities:Assemble and test mechanical components according to technical...
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German Language Customer Service Representative
3 weeks ago
Sunderland, Sunderland, United Kingdom Euro London Appointments Full timeGerman Speaking Customer Service Advisor Job DescriptionWe're seeking a German Speaking Customer Service Advisor to join our client's growing team on a 12-month fixed-term contract, with the strong likelihood to become permanent.Key Responsibilities:Order Processing: Efficiently manage and process customer orders.Logistics & Tracking: Provide accurate...
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Network Infrastructure Specialist
3 weeks ago
Sunderland, Sunderland, United Kingdom AESC UK Full timeNetwork Infrastructure SpecialistBackgroundAESC UK is seeking an experienced Network Infrastructure Specialist to join its Information Services department based at its Sunderland-based manufacturing facilities. As a key member of the team, you will be responsible for planning, installation, configuration, and commissioning of new network architecture,...
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Heavy Industry Maintenance Professional
6 days ago
Sunderland, Sunderland, United Kingdom Sigma Full timeAbout the Opportunity:">Job Overview: We have an exciting opportunity for a Heavy Industry Maintenance Professional to join our team at Sigma. In this critical role, you will ensure the reliable operation of our industrial equipment, diagnose and repair complex issues, oversee contractors, and contribute to overall business success. If you have a passion for...
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German Speaking Customer Service Representative
1 month ago
Sunderland, Sunderland, United Kingdom Euro London Appointments Full timeJob Title: German Speaking Customer Service RepresentativeContract: 12-Month Fixed Term Contract (Likely to Become Permanent)Location: Commutable Distance RequiredSalary: £27,500 - £30,000 + 7.5% Annual BonusWe're seeking a German Speaking Customer Service Representative to join our client's growing team on a 12-month fixed-term contract, with a strong...
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Mobile Application Developer
5 days ago
Sunderland, Sunderland, United Kingdom Apexon Full timeCompany OverviewA digital-first technology services firm, Apexon specializes in accelerating business transformation and delivering human-centric digital experiences. With a global presence of 15 offices across four continents, we help businesses capitalize on the unlimited opportunities digital offers.We bring together distinct core competencies – AI,...
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German Speaking Customer Service Team Member
2 days ago
Sunderland, Sunderland, United Kingdom Euro London Appointments Full timeCustomer Service Advisor Job in SunderlandWe are seeking a German Speaking Customer Service Advisor to join our client's growing team. This is an excellent opportunity for someone who is enthusiastic, detail-oriented, and has a passion for delivering exceptional customer service.About the RoleThis permanent role will involve managing and processing customer...
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Business Operations Lead
3 days ago
Sunderland, Sunderland, United Kingdom RE:GEN Group Full timeAs a Business Operations Lead in RE:GEN Group, you will play a pivotal role in driving the company's evolution and growth. The right candidate will possess exceptional leadership skills to manage a team of Operational Leads and spearhead operational excellence.About the RoleDevelop and implement process-driven strategies to enhance business performance and...