Client Support Expert

4 weeks ago


Sunderland, Sunderland, United Kingdom beBee Professionals Full time £22,000 - £28,000

We are seeking a Client Support Expert to join our team at beBee Professionals. As the primary point of contact for customers, you will be responsible for handling incoming calls, emails, and chat queries, providing accurate information, and resolving customer issues efficiently.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely manner.
  • Provide product and service information to customers.
  • Work closely with other departments to ensure customer satisfaction.
  • Assist with administrative tasks as needed.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.


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