Luxury Sales Ambassador

1 month ago


Sunderland, Sunderland, United Kingdom Frasers Group Full time

Company Overview


Frasers Group is a leading luxury fashion destination for men and women, offering an exclusive edit of over 200 brands from established international designers to contemporary labels.


Salary


The estimated salary for this role is £25,000 - £30,000 per annum, depending on experience.


Job Description


We are seeking exceptional Sales Assistants to join our team, providing a luxurious shopping experience for customers and driving sales growth through excellent customer service, product knowledge, and visual merchandising skills.


Key Responsibilities



  • Greet customers with a warm welcome and offer personalized service to ensure a seamless shopping experience
  • Provide expert advice on products, including latest trends and collections, to enhance customer satisfaction and drive sales
  • Ensure store standards are maintained, including visual merchandising and store displays, to create an engaging and welcoming environment
  • Process transactions efficiently and accurately, handling cash, credit card, and mobile payments
  • Stay up-to-date with new products, promotions, and offers to provide customers with the best possible shopping experience
  • Maintain a high level of customer satisfaction through effective communication, active listening, and problem-solving skills

Requirements


To be successful in this role, you will need:



  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • A passion for luxury fashion and a keen eye for detail
  • Strong product knowledge and the ability to stay up-to-date with new trends and collections
  • Excellent problem-solving and conflict resolution skills, with the ability to think critically and make sound judgments
  • Ability to work flexibly, including weekends and holidays, to meet business needs

Benefits


In addition to a competitive salary, we offer a range of benefits, including:



  • A comprehensive training program to develop your skills and knowledge
  • A supportive and dynamic team environment
  • Opportunities for career progression and professional development
  • A discount on purchases in-store and online
  • A range of employee benefits, including health insurance and pension scheme

Additional Information


Please note that this role involves working in a fast-paced retail environment, with variable hours and shifts. You will need to be flexible and able to adapt to changing circumstances to meet business needs.



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