Sales Team Member
6 days ago
Company Overview
Frasers Group is the parent company of luxury fashion retailers, including Flannels.
Sales Assistant Job Description
We are seeking exceptional Sales Assistants to join our team at Flannels, a leading luxury fashion retailer for men and women. As a Sales Assistant, you will play a key role in delivering an outstanding customer experience, providing expert advice on our edit of over 200 brands, and driving sales through your product knowledge and passion for fashion.
Key Responsibilities
- Greet customers with a warm welcome, engage them in conversation, and ensure they are aware of your assistance.
- Ask open questions to understand customers' needs and preferences.
- Select and recommend products that meet customers' requirements.
- Inform customers about in-store offers, promotions, and store cards.
- Process cash and card transactions efficiently.
- Stay up-to-date with the latest trends and product information.
- Maintain a customer-focused environment at all times.
- Deliver high-quality customer service consistently.
- Educate customers about Flannels, its brands, and products.
- Offer alternatives and upsell as necessary.
- Ensure store standards are met, and the store is prepared for the next trading day.
- Adhere to Flannels' policies and procedures.
Requirements
- Excellent communication skills.
- Able to work effectively within a team environment.
- Customer-focused attitude.
Personal Qualities
- High energy levels to drive projects forward.
- Confident and assertive approach.
- Positive and enthusiastic demeanor.
- Passion for fashion retail.
- Professional manner.
- Fashion-conscious and trend-aware individual.
- Flexible and reliable person.
Salary: £24,000 per annum (estimated), based on the location and industry standards.
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