Head of Customer Excellence

**Overview.** Troo are a successful energy consultancy committed to delivering exceptional customer experiences. We believe in putting our customers at the centre of everything we do, and we are dedicated to continuous improvement in our customer service and satisfaction. As we strive for excellence, we are seeking a strategic and customer-focused leader to...

**Customer Service Team Leader**: - **Sunderland - On-site**: - **Salary: £30,000** Paragon Communications are a dynamic and forward-thinking organisation committed to revolutionising the way our Clients do business. At our site in Sunderland we specialise in digital transformation services, helping clients transition from traditional paper-based...

**Client Services Executive**: - **Sunderland (Site Based)** Are you a dynamic and customer-focused individual looking for a new challenge? We are currently seeking a Customer Service Executive to join Paragon a leading company who specialises in BPO (Business Processing Outsourcing) delivering digital transformation services, helping clients transition...

A rare opportunity has arisen within our Mercedes-Benz Division, as a Head of Business awaits an outstanding and experienced leader at Mercedes-Benz of Sunderland. Working with the iconic Mercedes-Benz brand, you will be responsible for the overall performance of this business, and subsequent financial contribution to the continued success of the...

**Continuous Improvement Lead**: - **Salary: £45,000**: - **Location: Sunderland (Site based)** My client is a dynamic and forward-thinking organisation committed to revolutionising the way our clients do business. We specialise in digital transformation services, helping clients transition from traditional paper-based processes to cutting-edge digital...

Here at BPO Paragon, we are recruiting for a Postal Administrator to work within the administration and dispatch team. This role will be responsible to undertake postal administration and liaise with internal departments and postal companies to provide postal support for completed mailings. Key duties: - Forecasting collections and consumables for...

As part of our continued focus on our leadership offering across the site, we have exciting opportunities for Digital Mailroom Operational Leads to join the Leadership Team in Digital Mailroom Operations. **Principal accountabilities**: - Manages 4 - 6 Team Managers against their own KPI’s and that of their team - Motivates, guides, and mentors Team...

**Team Leader**: - **Sunderland - On-site**: - **Salary: £30,000** Paragon Communications are a dynamic and forward-thinking organisation committed to revolutionising the way our Clients do business. Within our site in Sunderland we specialise in digital transformation services, helping clients transition from traditional paper-based processes to...

**Overview.** We are looking to grow our highly successful business based from our head office in Sunderland and are recruiting for a Customer Service Advisor in the b2b Energy sector. This role is a critical part of the business, as you are responsible for managing both the administrators and customer experience team This role requires a person who is...

**Client Service Team Leader**: - **Sunderland - On-site**: - **Salary: £30,000** Paragon Communications are a dynamic and forward-thinking organisation committed to revolutionising the way our Clients do business. Within our site in Sunderland we specialise in digital transformation services, helping clients transition from traditional paper-based...

Customer Service Advisor Role:Become a vital member of a dynamic team at CastleView Group as a Customer Service Advisor. We seek enthusiastic individuals who are dedicated to delivering outstanding customer support and are motivated to advance their professional journey.Provide exceptional customer assistance in accordance with departmental standards.Meet...

**Join the Exciting Journey at tombola!** Are you ready to be a part of something extraordinary? As **tombola** continues its remarkable growth, we're on the hunt for a Head of Product Design. The Head of Product Design is an exciting newly-created role at tombola, designed to support the business in bringing the tombola brand to life to our players...

**The Company** Liebherr Sunderland Works Limited is a wholly owned subsidiary of Liebherr International AG based in Switzerland. In over 70 years of operations the Liebherr Group has become synonymous with technological innovation, quality, commitment to engineering excellence and progress dedicated to the interests of our customers and business associates...

With lots of exciting plans in the pipeline, there’s never been a better time to join Avant Homes, let us tell you why Avant Homes is a housebuilder operating in Scotland, the North East of England, across Yorkshire and the East and West Midlands, with eight regional offices employing over 600 people. We have ambitious growth plans and are looking for...

The Client Services Sales Order Processor will have the responsibility of managing stock for all clients, processing all new production jobs, providing daily MI reports, and supporting the Client Services team. You will: - Be highly organised with excellent time management skills - Be a self-motivated individual - Have a passion for creating new processes,...

About the role : Last year Gentoo’s Customer Support Assistants answered over 200,000 calls at our busy contact centre, based at our head offices on Doxford International Business Park, Sunderland. We are currently expanding our teams a opportunity for an individual who have a passion for delivering excellent customer service to our customers...

**Job Title: PMO Administrator Assistant**: - **Location: Sunderland - Fully office based. Travel may be required.**: - **Salary: £30,000** We have an exciting opportunity for an experienced Administrator to join the Project Management team within a busy and growing organisation. You will be responsible for supporting and assisting in admin tasks...

**Job Title: Risk and Compliance Co-ordinator**: - **Location: Sunderland - fully office based**: - **Salary: Up to £30,000** I’m currently recruiting for a Risk and Compliance Co-ordinator. This is an exciting opportunity for someone who is energised, self-motivated and engaging to join my client’s busy risk and compliance team based in Sunderland....

Head of Safeguarding Full Time (40 hours) Sunderland AFC is looking to recruit a Head of Safeguarding to work within the club helping to deliver its safeguarding and inclusion strategy and priorities. This position will report to the Head of HR/Academy Manager and provide club-wide management of safeguarding, with a clear sense of direction and purpose...

We have a new exciting opportunity for an Administration Assistant join our Client Services team in Sunderland on a part-time basis. The role will involve: - Existing reporting and creation of new reports - strong excel skills are essential - Reporting on the staff achieving service levels - checking mailboxes - Reporting on the 90-day plan success and...